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Shift Supervisor - Browns Summit, North Carolina, United States - Marksman Security
Description
Overview:
Marksman Security is Hiring for
Individuals Interested in a Security Supervisor Career
Multiple Shifts and Schedules Available
Pay Starting from $21.00/hr
Ideal candidates will have previous security officer, security guard (armed or unarmed) experience, military and/or public safety experience, & exceptional people skills.
Candidates should be outgoing and driven with a focus on professional image, attention to detail, taking ownership, & commitment to team success.
Duties and job functions include mobile patrol, lobby desk, patrol, control center, access control, emergency response and risk management.
Responsibilities:
Benefits:
Insurances:
medical, vision and dental
Short term disability
Critical care/Hospital Indemnity
Complimentary life insurance
Pet insurance
Legal assistance/guidance
Identity theft protection
Paid on the job training
Paid time off
Bi-Weekly Pay
Competitive compensation
Career advancement opportunities
Continuous learning opportunities through LMS
Employee referral bonus program
Employee assistance program (EAP)
Employee recognition events
Employee performance incentives/rewards
Professional growth and development opportunities
Equal Opportunity Employer M/F/D/V
Drug, Alcohol, and Tobacco-Free Workplace
#GRN
Qualifications:
The Shift Supervisor is responsible for the daily supervision of the security team and is accountable for ensuring that the security team carries out and fulfills all specified tasks.
The Shift Supervisor actively monitors, reviews, and records the daily performance of all security teams, identifying areas for improved operational effectiveness and staff engagement.
Responsibilities include but are not limited to:
The Shift Supervisor will have primary responsibility for ensuring that vendor Post Orders are carried out to the highest standard, ensuring that the requirements as outlined the Post Orders are adhered to
Ensure that all incidents, emergencies, and site issues are reported, escalated, and managed in compliance with contract standards
Oversee a functioning documented shift handover process verbally and via email for operational effectiveness.
Utilize a shared documentation management system
Track and provide daily and weekly shift updates; significant operational events and requirements, team meetings, communications, logistics, security team officer interviews conducted, and training completed
Ensure that any operational observations that are identified are actioned and followed up on in a timely manner
Issue site security management with operational reports as requested or on a routine basis
Drive the development of an excellent security culture, leading by example, and setting standards (dress, deportment, etc.), whilst displaying passion and enthusiasm for the role
Lead and support the security team during all operations, incident escalation and response
Ensure all security posts are manned in line with the contract requirements
Be prepared to provide support and relief to posts where required
Any additional duties as assigned by the Security Operations Mangager or Client
Qualifications:
Demonstrates an ability to lead a diverse team of individuals through varying and competing demands
Applicants must meet one or any reasonable combination of the following requirements:Two years of customer service experience
Two years of security experience
Two Years of Law Enforcement/Public Safety Experience
Military Experience (Active or Honorably Discharged)
Bachelors Degree in Criminal Justice or a similar field
Requirements:
21 years of age
Valid NC Guard Card preferred
Trained in CPR and First Aid preferred
High School Diploma or equivalent
Ability to pass a criminal background check and drug test
Technology skills:
operate access control systems, utilize a computer for incident reports, operate security software systems or applications, use email
Strong customer service skills, professional demeanor and appearance
Experience managing multiple tasks, executing radio and telephone communications while performing in a medium to high pressure environment with frequently changing and/or competing demands
Familiarity with report writing
Excellent surveillance and observation skills
Possess above average written and verbal communication skills
Possess strong interpersonal skills with demonstrated ability to interact effectively with client staff and the public