- Paid training and real career growth
- Competitive compensation package
- Average Yearly Salary:
- Paid Time Off and 401k with Company match
- Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
- Year-end bonus program for all employees (Garff Giveback)
- Employee discounts on Vehicle Purchase, Parts, Service and More
- The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance related bonuses and incentives.
- Ensure that customer complaints are handled tactfully, promptly, with genuine concern, and according to the dealership's guidelines; deals directly with customer complaints stemming from parts issues.
- Encourage the sale of branded parts.
- Schedule regular efforts to improve the efficiency of customer/Parts Department interactions and transactions
- Establish processes to ensure accuracy between inventory and computer records.
- Refresh accessory displays and coordinate with Sales Manager in ensuring an accessory vehicle is available.
- Monitor the workflow in the parts department and intervene as needed to ensure the work is completed on time and technician needs are met.
- Make warranty and billing adjustments.
- Monitor backorders daily ensuring deliveries are shipped and received as quickly as possible
- Ensure that all dealership purchases are properly accounted for before payment is made.
- Assure that all parts are properly tagged to ensure that the dealership recovers full credit from the factory.
- Assist in collecting on overdue accounts.
- Notify all special-order customers upon arrival of parts.
- 2 or more years of experience in an automotive parts department preferred
- Ability to read and comprehend job-related instructions and information whether electronic or paper-based
- Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems
- High School diploma or equivalent required
- Must have the ability to move about the parts department and have computer skills
- Ability to meet the physical requirements of the role (i.e. lift over 50lbs.)
- A valid in-state driver's license and a good driving record, per company standards
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Automotive Parts Counter Associate - Camarillo, United States - Ken Garff Automotive Group
Description
Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor) We're not your standard dealership or group of dealerships and we are pretty darn proud of that.
We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work
BMW of Camarillo, a Ken Garff Automotive Dealership, is currently looking for a talented Parts Counter Sales Associate that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.
Here's why you'll want to work here:
Here's what you'll be doing:
Here's what you'll need:
(( We Hear You ))
You're in for a great ride (excuse the car metaphor)
We're not your standard dealership or group of dealerships and we're pretty darn proud of that. We're out to do things differently. We want to consistently change, grow, and progress.
For that reason, our employees are proud of where they work. Our history is rich in the tradition of doing things differently. It began with Ken Garff himself. It continued through all of those who followed Ken and is alive and thriving today.
If you are having any issues with applying please reach out to our recruiting team at . Include in the email what state you are applying in. Thank you for your patience
