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Bluefield

    Housekeeping Bluefield Hotel - VP Management

    VP Management
    VP Management Bluefield, United States

    1 week ago

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    Description

    Job Description

    Job Description

    The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

    Physical Requirements

    • Flexible and long hours sometimes required.
    • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
    • Ability to stand during entire shift.General Requirements
    • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
    • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
    • Must be able to multitask and prioritize departmental functions to meet deadlines.
    • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
    • Attend all hotel required meetings and trainings.
    • Maintain regular attendance in compliance with Hotel & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
    • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
    • Comply with Hotel & Resorts Standards and regulations to encourage safe and efficient hotel operations.
    • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
    • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
    • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
    • Must be able to cross-train in other hotel related areas.
    • Must be able to maintain confidentiality of information.
    • Must be able to show initiative, including anticipating guest or operational needs.
    • Perform other duties as requested by management.
    • Maintain a warm and friendly demeanor at all times.
    • Must be able to climb stairs
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