Assistant Registrar - Billings - Rocky Vista University

Description

Job Title: Assistant Registrar

Rocky Vista University (RVU) is seeking a highly skilled and detail-oriented individual to fill the role of Assistant Registrar. This position will support the registrar functions primarily for the Montana campus while also supporting the Utah and Colorado campuses.

The Assistant Registrar will be responsible for ensuring grades are posted correctly and timely, enter class schedules into the SIS, manage data and pull reports, update catalog and student handbook; and provide excellent customer service to faculty, staff, students, and alumni across all RVU campuses.

Essential Job Functions:

• Assist with managing student data and academic records within the student information system and other technologies.
• Maintain and coordinate annual updates for the student handbook and catalog.
• Help build a culture that respects, values, and promotes diversity, equity, and inclusion.
• Fulfill data requests and coordinate with various departments to collect and provide data.
• Audit student records for graduation using complex evaluation and decision-making.
• Analyze, evaluate, and make recommendations to improve business processes within the Office of the Registrar.
• Assist with resolving scheduling and registration errors.
• Assist Registrar in following up with faculty for missing grades.
• Process grade changes as submitted by faculty and enforce the change of grade policy.
• Answer questions from faculty and students regarding policies for change of grades.
• Process registration changes and answer questions from faculty, staff, and students regarding policies on withdrawals, LOAs, and change of status.
• Work closely with the Financial Aid department to ensure accurate and timely government reporting and aid disbursement.
• Stay informed of current state and federal regulations regarding student records.
• Represent the Registrars Office and RVU in a positive and professional manner and collaborate with other offices and campuses to contribute to the retention of students.
• Other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Advanced understanding of higher education administration and operations of the Registrars Office.
• Ability to interpret and explain complex academic policies and procedures.
• Must be able to work independently and be self-motivated.
• Strong computer skills and comfort dealing with Microsoft Office Word, Excel, etc., student information systems, and Learning Management Systems.
• Ability to multi-task and problem-solve.
• Demonstrated knowledge of FERPA and HIPAA.
• Outstanding organization and communication skills.
• Ability to work with high level of confidential material with an attention to detail.
• Ability to work effectively in a team-based environment.
• Demonstrate effective time management skills and ability to meet deadlines.
• Ability to build relationships across a wide range of constituents.

Minimum Qualifications:

• Bachelor's Degree from an accredited institution.
• Minimum of three (3) years of demonstrated increasing responsibility in a Registrars Office.
• Demonstrated proficiency with student information systems.
• Experience with data collection and analysis.
• Knowledge of FERPA, and federal guidelines affecting higher education.

Preferred Qualifications:

• Master's Degree or higher in Higher education administration or related field from an accredited institution.
• At least one (1) year of leadership experience in a Registrars Office, or other higher education student service office.
• Experience interpreting academic policies and processes to faculty, staff, and students.
• Experience working at the graduate level or at a health science university.

Equal Opportunity Employer:

Rocky Vista University is an equal opportunity employer and does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.