Local Contract Patient Care Tech - Rancho Mirage - Integrated Healthcare Services

    Integrated Healthcare Services
    Integrated Healthcare Services Rancho Mirage

    1 week ago

    Description

    Integrated Healthcare Services is seeking a local contract Patient Care Tech for a local contract job in Rancho Mirage, California.

    Job Description & Requirements


    Specialty:
    Patient Care Tech

    Discipline:
    Allied Health Professional

    Start Date:
    03/02/2026

    Duration:
    13 weeks
    40 hours per week

    Shift:
    8 hours, days

    Employment Type:
    Local Contract
    This is a 13 week contract-to-hire position.

    Required:
    Local candidates only (within 45 miles of work facility)

    Job Duties

    Provide accurate, efficient patient scheduling, registration, and check-in experiences
    Deliver excellent customer service by offering clear options, guidance, and support to patients
    Accurately register patients, verify identities using two identifiers, and prevent duplicate medical records
    Verify, update, and document insurance eligibility and benefits
    Collect patient financial responsibilities (co-pays, deductibles, fees) at or before time of service and issue receipts
    Complete eCheck-in verification and in-person check-in processes
    Scan and upload photo IDs and insurance cards
    Prepare and complete Medicare documentation, including ABNs, LMRP requirements, and Medicare Screening Forms
    Ensure all required regulatory, insurance, and consent paperwork is complete and compliant
    Answer, route, and manage incoming calls, faxes, and messages promptly and professionally
    Perform daily cash balancing per departmental guidelines
    Maintain registration accuracy rate of 97% or higher and meet productivity standards
    Address patient concerns using appropriate escalation pathways
    Comply with departmental policies, Code of Conduct, safety protocols, dress code, and professional boundaries
    Complete all required training, orientation, and competency requirements on time
    Assist clinic staff to ensure timely patient registration flow
    Perform other duties as assigned
    Qualifications & Skills


    Education:

    Preferred:
    High School Diploma/GED or equivalent experience

    Licensure/Certification:
    None required

    Experience (Preferred):
    Healthcare or customer service experience
    Knowledge of medical terminology, insurance verification, payment processing
    Familiarity with hospital-based regulations, federal rules, and safety practices

    This is a 13 week contract-to-hire position.
    Local candidates only (within 45 miles of work facility)

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