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    Reconciliation & Operations Specialist - Austin, United States - eBay Inc.

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    Full time
    Description
    At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.


    Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day.

    We're in this together, sustaining the future of our customers, our company, and our planet.


    Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.


    About the team and the role:


    The eBay North America Deals team is looking for a Reconciliation & Seller Funded Coupon Operations Specialist responsible for contract management, reconciliation, payments, and seller funded coupon operations.

    This role will split their time between the Reconciliation and Seller Funded Coupons and will work closely with the owners of these two programs.

    This role sits on the Operations team, who is responsible for facilitating Deals and Seller Funded Coupon operations and supporting our vertical partners and their sellers while ensuring we are driving our strategy and delivering on our annual goals (including Holiday).


    What you will accomplish:

    Reconciliation:

    • Responsible for monthly reconciliation & seller payments for all incentive programs
    • Collaborate with the Reconciliation Manager, Finance & Controllership teams to ensure all reconciliation tasks & payouts are completed in a timely manner
    • Work with Category Managers and their sellers to address issues with payment disputes
    • Responsible for maintaining reconciliation tracking documents
    • Understand areas of opportunities and devise an action plan to streamline our processes

    SFCs:

    • Partner with the SFCs Operations Manager to understand deliverables for coupons campaigns and execute against the plan
    • Monitor, track and communicate progress of coupon deliverables to the SFC Operations Manager + take corrective measures (if needed)
    • Work with Category Managers and their sellers to secure & review items and send coupon contracts
    • Collaborate with marketing ops to ensure all coupon deliverables are completed, reviewed and signed off before the campaign launches

    What you will bring:

    • Expert in MS-Excel and Salesforce (HIVE instance preferred)
    • Strong time & project management skills, including the discipline to get things done in ambiguous situations and the ability to work on multiple projects and navigate multiple partner engagements simultaneously
    • You are self-motivated, efficient, independent and possess excellent problem-solving skills.
    • Strong attention to detail with the sense of responsibility for the flawless execution of assigned tasks
    • Effective communication skills and experience working with cross-functional partners in a fast-paced environment


    Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

    eBay is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.

    If you have a need that requires accommodation, please contact us at We will make every effort to respond to your request for accommodation as soon as possible.

    View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

    Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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