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Auburn Hills

    Client Service Technician - Auburn Hills, United States - TEKsystems

    TEKsystems
    TEKsystems Auburn Hills, United States

    2 days ago

    TEKsystems background
    Description

    Job Description

    Job Description

    Duration

    12

    Duration Unit

    Month(s)

    Req Description

    Description

    looking for a desktop technician to facilitate 2 sites in Auburn hills which are their corporate location as well as PDC in Auburn Hills. This person will provide day to day support both in person (2-3 days) and remotely for users.

    Enterprise Req Skills

    desktop,migration,installation,active directory,customer service oriented,windows 10,sccm,servicenow,troubleshooting hardware

    Job Title

    Client Service Tech

    Top Skills Details

    1) Desktop Support - Level 3 support
    2) Enterprise level experience - needs to be with a larger organization
    3) Windows tools and OS

    Worksite Address

    Auburn Hills,Michigan,United States,

    Additional Information

    Must have excellent soft skills and experience within a large corporate environment. The 2 facilities are about 7 miles apart in Auburn Hills, MI.

    Drug Test Required

    true

    Experience Level

    Expert Level

    External Communities Job Description

    Automotive customer looking to add a skilled level 2/3 technician.

    EVP

    Great rate and a chance to work with a growing organization. Company just grew from 22k employees to 48k.

    Work Environment

    Corporate office environment as well as a research/development facility.

    Additional Skills Tags

    customer service oriented,windows 10,sccm,servicenow,troubleshooting hardware

    Additional Skills & Qualifications

    Service Now, SCCM, Desktop Support, Hardware, Software, Active Directory, Windows 10/7, Exec Support

    Business Qualification

    Impact to the Internal/External Customer

    Ensuring remote and on site workers have tools to get their jobs done.

    Interview Information

    2 Steps: 1) Manager and Team Member 2) Manager, Director, and Helpdesk Manager (All video)

    Why is Position Open?

    Business Challenge

    Increase in tickets and workload



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