Accounts Receivable Specialist - Lafayette, United States - University of Louisiana at Lafayette

Description

As an Accounts Receivable Specialist at the University of Louisiana at Lafayette, you will play a crucial role in assisting the Accounts Receivable Supervisor in the management of outstanding student balances.

Your primary responsibility will be to help ensure the timely collection of outstanding tuition and fees, supporting the financial health of our institution.

• Assist in the collection of outstanding student balances by communicating with students and their families via phone, email, and mail.
• Maintain accurate and up-to-date records of all communication and payment arrangements.
• Generate and send invoices and billing statements to students and their guardians in a timely and accurate manner.
• Verify the accuracy of invoices, addressing any discrepancies promptly.
• Process incoming payments and post them to the appropriate student accounts.
• Reconcile payments received with outstanding balances, ensuring accuracy.
• Provide excellent customer service to students and their families by addressing inquiries, resolving payment issues, and explaining payment plans and policies.
• Generate regular reports on accounts receivable status, providing updates to the Accounts Receivable Supervisor.
• Collaborate with other departments, such as Student Services and Financial Aid, to ensure a streamlined and coordinated approach to student financial matters.
• Stay up-to-date with relevant financial regulations and institutional policies, ensuring full compliance.

• Associate's degree in a Business-related field

• Excellent communication skills; both written and verbal
• Previous experience in accounts receivable or a related financial role is a plus.
• Must be able to work in a stressful environment and maintain a level of professionalism.