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Fishkill

    Cafe Supervisor at All Sport - Beacon, United States - All Sport Health and Fitness

    All Sport Health and Fitness
    All Sport Health and Fitness Beacon, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionCafe Supervisor


    Purpose of Position: To grow the All Sport Fuel Caf and Outdoor Cafe with the integration of new food items and by providing guidance for our current and future caf staff.

    Overview
    • Supervisor duties include staffing of the indoor and outdoor cafs.
    • Maintaining quality control of our takeout food and proper rotation of food.
    • Inventory control and proper pricing.
    • Filling in on counter shifts as needed.
    • Oversee cooks to maintain inventory of food available for sale.
    • Attend manager meetings to report sales and budget of the caf.
    • Ensure customer service is at its highest level.
    • Caf is a health club caf so the focus is on healthy foods using local vendors and working towards sustainability.
    • Must have some hospitality or food service experience.

    Selling Responsibilities
    • Ensure that we reach the monthly revenue goal. These goals are determined by meeting with management and identifying opportunities for growth.
    • Create awareness of all current options for members and staff.
    • Create new food options for the caf featuring local healthy items.
    • Administrative & Staff Leadership
    • Review checklists, closeouts and MOD reports to provide constructive feedback.
    • Post a Bi-Weekly schedule for all shifts for the inside and outside clubs.
    • Coordinate all marketing materials for the cafe.
    • Code bills for payment.
    • Take Inventory of caf items before each order and a monthly inventory.
    • Make sure all health code policies are enforced and followed.
    • Ensure all food items are paid for by customers and that items are not being given away for free.

    Professionalism/Leadership:
    • Attend to all details and responsibilities of the position in a timely, efficient and professional manner.
    • Uphold protocol and procedures in a tactful and positive manner with all members and employees.
    • Maintain a high degree of professionalism, consistency, and reliability in regard to attitude, appearance, and performance.
    • Demonstrate strong managerial habits and behaviors.
    • Maintain an excellent attendance record.
    • Work Ethic - display a sense of readiness, resourcefulness, and honesty.
    • Punctuality - arrive 5-10 minutes before the assigned shift starting time.
    • Knows and acts on behalf of All Sports mission/vision.
    • Interact in a professional manner with other club and staff members.
    • Cope well with stress and maintain personal productivity while under pressure.
    • Maintain a high level of self-motivation.

    Communication
    • Communicate problems/concerns to Management and contribute to their solution.
    • Requires the ability to communicate with a wide variety of people and the ability to teach and motivate them.
    • Is polite, courteous, and has an apparent willingness to provide service.
    • Communicates pertinent information to all managers, staff and clients in a timely and professional manner.
    • Maximize the quality of the members experience by communicating and promoting club information with enthusiasm.
    • Promotes programs externally through public relations and reputation management programs.
    • Informs management of any equipment needing repair or any hazardous conditions in cafes.
    • Handle clients complaints in a professional manner according to procedure.
    • Has a cooperative and polite attitude with all co-workers, members and potential members.
    • Keep staff informed of recommendations based on member request, staff suggestions, industry trends, usage and daily stat.

    Knowledge
    • Requires a background and knowledge of the club including staying up to date with new club programs.
    • Requires ability to manage time effectively, maintain organized thought patterns and an overall sense of good judgment, planning and direction.
    • Maintain CPR and First Aid Certifications.
    • Continued development of leadership skills.
    • Continued development of marketing and sales skills related to promoting club programs and services.
    • Continued development of fitness related topics.

    Initiative
    • Provide leadership and motivation to all staff.
    • Perform duties with the highest degree of initiative by acting without supervision and routinely reporting suggestions/decisions in meetings with management.
    • Create interest with all members in helping them optimize their membership & overall club experience.
    • Contributes new information to each department that can enhance performance & effectiveness.
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