Resident Service Coordinator - Boston, Massachusetts, , United States
6 days ago
Job summary
The Resident Services Coordinator is responsible for the general well-being of residents working closely with Property Manager promoting a spirit of community volunteerism and mutual aid among residents.Qualifications
* Sensitivity to aging disabled and diverse populations* Experience working with community services network* Experience in program development* Strong interest in working as a member of staff teamResponsibilities
* Welcome new residents establish contact with existing residents explain resident services program its offerings RSC role providing information support assisting residents accessing local service resources*,Provide individual case management for residents including information referral assessment coordination community services crisis intervention other support appropriate*,Help set tone inclusion non-discrimination resident community*,Identify assess select develop maintain referral partnership relationships local service resource agencies effectively assist residents achieve opportunities objectives life*,Provide supportive linkages between residents referral agency staff when requested assistance document efforts*,Refer lease violations Property Manager work property management team identified resident jeopardy eviction*,Offer linkages referral support resident positively quickly rectify situation document efforts*,Conduct business Rogerson policies procedures Fair Housing Americans Disabilities Act Fair Credit Reporting Act Federal States laws,Maintaining emergency information cards case file on all residents document service contacts reside providers keep all confidential locked drawer*Job description
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