Ocean Import Agent - Jamaica, United States - FreightTAS

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    Full time
    Description


    Job Description:

    Ocean Import Agent



    Must have experience working at a freight forwarding company.

    Ocean Import Agent

    Office M-F 8:00 am 5:00 pm

    Excellent Company Benefits

    The ideal candidate has at least 2-5 years of current experience working in the freight forwarding industry

    Our client is a Global Freight Forwarder looking for an Ocean Import Agent to join the organization

    About the Position

    Duties and responsibilities include the following (other duties may be assigned):
    • Preparation of ocean waybills in a timely manner to meet gateway and airline cutoffs.

    • Ensuring the timely quotation of all client RFQs

    • Proper Handling of priority shipments

    • Preparation of all Necessary Export Documents including AES filing

    • Coordination with warehouse and gateways around the country

    • Coordination and pre-advises to destination offices / agents.

    • Communication with customer service group for any requirements or exceptions found in freight documents or physical cargo receipt, report any discrepancies to avoid mis-handling of goods.

    • Assists the day-to-day operations of the export department to ensure that customer requirements are met and that all clients receive thorough timely communication.

    • Ensure timely billing of files

    • Trace shipment through transit points up to final destination and advice customer service as needed with timely updates.

    • Other duties as assigned by management.

    • Set up reporting to monitor key accounts' activity/shipments on a daily basis

    • Oversee special projects as needed

    • Could you coordinate communication between all parties to make sure customer requirements are met?

    Qualifications

    This is an operation position, as such, it requires exceptional interpersonal, analytical, problem-solving, and communication (verbal and written) skills.

    Additional skills include:
    • Previous experience working in air export for a freight forwarder is a must-have to take on this position

    • Knowledge of Cargowise, certification a plus

    • IATA certification

    • Hazmat training

    • Strong organizational skills

    • Exceptional interpersonal skills, able to communicate and comprehend to obtain positive results

    • Computer skills

    • Word, Office, Excel, Powerpoint

    • Prior experience with Cargowise is a plus.

    • Phenomenal customer service skills and an aggressive, self-starting, positive 'can do' attitude.

    Education & Experience
    • Associate's degree preferred and or related experience.

    • Related air export/international experience.

    • The employee is provided with the following benefits package.

    This includes:
    • Individual Health Insurance Coverage (Medical, Vision, and Dental)

    • Vacation, Personal and Floating Days

    • Bi-Annual performance review with opportunities for a salary adjustment and/or bonus (contingent upon company financials and on-the-job performances)

    • 401K Plan