Director Slot Operations - Jackson, United States - Cherokee Casino & Resort

Description

Job Description


PRINCIPAL DUTIES AND RESPONSIBILITIES:

Includes the following:
Oversees and provides direction to the slots department.
Oversees implementation of policies, operating procedures, training programs, manuals, directives, work schedules, pricing standards, rules, and regulations.

Maintains the highest standards for gaming regulation compliance and ensures compliance of all staff members; strictly abides by state gaming regulations and reports issues of non-compliance.

Interviews, selects, trains, supervises, counsels, and coach slot staff for the efficient operation of all gaming functions. Drives employee engagement through coaching, training, and development.
Oversee optimization of all slot machines on the gaming floor.
Analyze asset performance, game placement, and product mix to ensure maximization of slot floor profitability.
Interact with vendor and sale personnel concerning new products, purchases, repairs, and maintenance of the slot product.
Provide game profitability statistical analyses, inclusive of trends, forecasts, and projections, as needed.

Develop and manage the Slot department budget, managing all expenses based on the budgeted guidelines and business volumes to include payroll and staffing levels.

Performs other job-related duties as requested.


MINIMUM REQUIREMENTS:
Bachelor's degree in business, hospitality leadership, or other related field, or equivalent experience.
Five (5) to ten (10) years prior relevant experience.


PREFERRED:
Five (5) years' experience in the direction and management of employees.
Proficiency in CAD design with three (3) or more years' experience


CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
Ability to obtain and maintain licensing by the appropriate gaming authority.


KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of slots
Excellent leadership skills including sound judgment.
Excellent problem-solving, and decision-making skills to effectively manage the department.
Excellent listening skills.
Excellent organizational, analytical, and project management skills, with particular attention to quality and detail.
Excellent interpersonal skills to deal effectively with all business contacts.
Ability to effectively communicate in English, both oral and written forms.
Ability to establish credibility and rapport with other leaders both within and outside the department.

Ability to foster a culture of growth and development, excellent guest service, employee engagement, and an overall positive work environment.

WORKING CONDITIONS:
*This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays, may also be required.
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