Sales Support Team Lead - Windsor

Only for registered members Windsor, United States

2 weeks ago

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Job summary

The Team Lead position collaborates with a team of Project Services Representatives to enhance the Project Services function and exceed all customers expectations.

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Responsibilities

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  • Provides daily guidance and assistance to Project Service Representatives
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  • Handles customer escalations that may require deviation from standard screens, scripts, and procedures to completion.
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  • Eases customer experience by closing the loop with the client
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