- Collaborate with Evans' Agents (Evans' business partners, also the billing party) to ensure that established billing requirements are being followed
- Resolve billing discrepancies between customers and Agents
- Investigate customer payment discrepancies (over/short)
- Proactively reach out to customers to resolve past due balances
- Monitor accounts with past due balances
- Coordinate with the Credit Department to adjust credit limits or to place accounts on hold
- Maintain communication with the Cash Applications team for incomplete AR remittances
- Work with Agents and outside collection agencies to collect on delinquent payments
- Implement process improvements to eliminate recurring billing issues
- Maintain thorough, concise records of all relevant account activity
- High school diploma or equivalent
- Proficient in Microsoft Outlook, Word, Excel, and PowerPoint
- Strong typing skills
- Analytical and detail-oriented
- Top-notch organizational skills
- Ability to quickly pivot from one task to another and remain calm under pressure
- Ability to read, speak, write, and understand English in a professional manner
- 2+ years of customer service experience
- Associate degree in Finance, Accounting, or related field
- Accounting background or banking experience
- Paid on a weekly basis
- Medical, Dental, and Vision Insurance
- Company Paid Life Insurance
- Company Paid Short Term Disability Insurance
- Company Paid Long Term Disability Insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA) with employer contributions
- 401K Employer Match
- Paid Vacation
- 8 Paid Holidays
- Employee Referral Bonus Program ($500)
- The opportunity to work with a team of good humans
Accounts Receivable Specialist - Schuylkill Haven, United States - Evans Delivery
Description
Job Description
Job DescriptionDescription:We are seeking an Accounts Receivable Specialist to join the team in Schuylkill Haven, PA The Accounts Receivable Specialist will investigate and resolve customer billing and payment discrepancies.
Essential Job Duties
Preferred Qualifications
What's in it for me?
Schedule
In-Person, On-Site
Monday - Friday, 8:00am-5:00pm
Location Address
West Columbia St, Schuylkill Haven, PA 17972
We have always been & will always be a family business. When a person partners with The Evans Network, they become a part of our family. That was the belief of our founder, Albert L. Evans, Sr. Founded in 1939 in Pottsville PA, the company has evolved into the largest Intermodal Drayage provider in the United States. As of today, expanded operations include Truckload, Flatbed, LTL/Final Mile and transportation/logistics services.