Manager, Kitchen Engineering and Operations Design, PLK, US - Miami, United States - Restaurant Brands International
Description
**Manager, Kitchen Engineering and Operations Design, PLK, US**
Category Restaurant & Franchisee Operations US: Miami JOB DESCRIPTION **About Restaurant Brands International:**
RBI is one of the worlds largest quick service restaurant companies with more than $32 billion in system-wide sales and approximately 26,000 restaurants in more than 100 countries and U.S. territories. RBI owns three of the worlds most prominent and iconic quick service restaurant brands BURGER KING, TIM HORTONS, and POPEYES.
**Our Opportunity:**
Restaurant Brands International Inc. (RBI) is one of the worlds largest quick service restaurant companies with more than $30 billion in system-wide sales and over 26,000 restaurants in more than 100 countries and U.S. territories. RBI owns three of the worlds most prominent and iconic quick service restaurant brands TIM HORTONS, BURGER KING, and POPEYES. These independently operated brands have been serving their respective guests, franchisees and communities for over 40 years.
This position supports the POPEYES Equipment and Operations teams. Day-to-day tasks may include communicating with franchisees and field support teams, process design and working with equipment manufacturers. Project work is cross-functional with a focus on restaurant-level process and equipment solutions that reduce complexity and improve franchisee profitability.
This position interacts with a wide range of internal and external individuals and teams. This includes but is not limited to restaurant team members, multi-unit managers, restaurant owners, equipment manufacturers and internal cross functional teams such as operations, training, marketing, supply chain and real estate/design/development. This team member will spend time in restaurants.
**Roles and Responsibilities:**
Improvements of BOH layouts and production processes
+ Use simulation program(s) to document existing systems and proposed changes.
+ Analysis of simulation outputs to identify and prioritize focus areas.
+ Create existing workstation capacities by sales volumes.
+ Utilize work sampling, time/motion studies and product flows to determine and recommend productivity opportunities and labor guidelines.
+ Use LEAN principals to reduce waste and costs.
+ Identify potential equipment innovations and process changes to improve order accuracy, minimize costs and increase throughput.
+ Root cause analysis and creative thinking to address complex issues and problems.
+ Continuously researching equipment and vendors for testing and implementation.
Routine tracking and reporting
+ Manages equipment exception process.
+ Maintains AEL and smallwares list.
+ Provides summaries in PowerPoint as needed.
Manages testing activities
+ Creates and manages field operations tests and training plans of proposed products, procedures, and equipment.
+ Data collection and recommended course of action from the results and findings of field operations tests.
+ Communication of plans, updates and results to all levels of the organization.
Routinely collaborates with cross functional teams.
**Required Skills:**
Bachelors Degree in Engineering (industrial or manufacturing preferred)
2 to 4 years of experience in equipment or operations in the food service industry
3 to 5 years of prior work experience with Project Management and project planning
2 to 4 years of creating, managing and analyzing computer simulations
Advanced knowledge of Microsoft Office applications including Excel, Word, and PowerPoint
Experience with AutoCAD is preferred
Strong communication skills are needed to support US and international operations
Project related travel (0-25%), primarily in continental US & Canada with occasional travel outside North America
*Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.*