Maintenance Manager - San Mateo
1 day ago
Job description
UDR, Inc.and its affiliated companies are seeking a Dual-Site Maintenance Manager to join our team at City South & Bay Terrace, our exclusive apartment communities (408 total homes) located in San Mateo, CA.
Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?
As a Maintenance Manager, every day you have opportunities to deliver first-class service to our residents in turn achieving customer happiness and retention.
Manage and complete all resident service and maintenance requests as required. Manage service requests and completion of such including completing work orders as assigned and as necessary.
Meet the service budget and manage the financial resources necessary to accommodate current and future maintenance and repair projects working within approved budget guidelines.
Provide leadership with the service team as needed or directed by the District Service Manager including interviewing, orientation, training and provide feedback to the District Service Manager on their performance.
Lead, direct, and supervise the service team in their day-to-day functions if applicable.Assist District Service Manager with reviewing and making Kronos timekeeping records for the service associates at the community.
Manage and schedule the service support necessary to maintain the overall appearance, preventative maintenance, safety and OSHA/legal requirements to ensure the safety of residents and mitigate liability for the company.
Manage execution of emergency repairs from within service team or from third-party service vendor.Conduct periodic inspections to assess effectiveness of policies and procedures and develop corrective action plans as needed.
Develop standards for the cleanliness and overall appearance of the community's grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community.
Manage, maintain, and report any amenity deficiencies to the Resident Services Manager and/or Community Director, whoever is designated as the property lead person.
Schedule and supervise contractors/vendors.Manage vacant apartment turn schedules.
Punch walks on all make-ready units as well as manage quality assurance of all vendor turns.
Utility management for vacant apartments to ensure energy efficiency.
Perform final walk for move-ins ensuring quality represents the company's standard.
Perform pre- and post-move out inspections, documenting and taking/attaching photos of unit condition.
Provide determination for interior vacant condition for items to be replaced, such as carpet.
Manage ROI installations to include administrative prep, vendor coordination, etc.
Conduct weekly lighting inspections throughout the community, noting and resolving any issues per operational policy.
Complete and or manage all community common area and resident service requests.
Manage and oversee pest control for all units holding third-party vendor accountable.
Provide inspections to all fitness equipment to ensure safe operation.
Refrigerant (freon) usage and recovery log in compliance with Risk Management guidelines.
Manage pool logs for vendor compliance.
Complete Cap Labor forms.
Purchase supplies and equipment to maintain appropriate levels of inventory working within the budget guideline and through Ops Technology.
Monitor batteries for smart locks and proactively replace as necessary.
Serve as point person for questions on programming of controlled access areas within the community.
Manage equipment warranties and required follow-up.
Provide superior customer service to internal and external customers.
Training and mentor Service Technicians as needed
Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team.
Comply with all Company policies and procedures related to employment.
Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
Perform other duties as assigned or as necessary.Experience, Knowledge And Skills
Minimum of five years' experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall
Minimum of three years' experience supervising/managing associates
Extensive experience w/vendor management
Administrative skills:
communication and organizational skills, as well as project management and time management skills
Proficient in the use of application software and modern technology
Valid driver's license
Education
High school or equivalent preferred
Technical or vocational certificate and/or degree preferred
EPA Type II or Universal certification required
EPA Type I (Section 608) certification preferred
Certified Pool Operator (CPO) certification a plus
Career Development And Advancement
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals.
Exceptional Benefits
We offer a comprehensive benefit package, Company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Voluntary Cancer Insurance
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Hourly Range
$41.35/hr. – $43.27/hr., depends on experience + 10% bonus potential
About UDR, Inc.
UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation
UDR Inc. is an Equal Employment Opportunity Employer.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Similar jobs
UDR, Inc. and its affiliated companies are seeking a · Dual-Site · Maintenance Manager · to join our team at City South & Bay Terrace, our exclusive apartment communities (408 total homes) located in San Mateo, CA. · Do you thrive on crafting an amazing customer experience and pr ...
1 day ago
We invite you to be part of our team at Equity Residential, dedicated to creating thriving communities by embracing values like Diversity, Sustainability, and Total Wellbeing. · ...
3 weeks ago
The Maintenance Manager will support the operation, · maintenance,and performance of SFOTEC's aeronautical equipment · and systems including gate security and baggage systems. · Oversight of contracted maintenance providers ensuring compliance with KPIs. · Tracking inventory prep ...
1 month ago
At Equity Residential, we're dedicated to creating thriving communities. · ...
4 weeks ago
The Maintenance Manager oversees the day-to-day functions of mechanics bus washers utility workers and administrative staff members. · This position requires working outside in varying temperature weather and humidity conditions pushing pulling objects up to 20 pounds lifting mat ...
1 month ago
At Equity Residential we're dedicated to creating thriving communities and invite you to be part of our team. Embracing values like Diversity Sustainability and Total Wellbeing we foster a workplace culture of authenticity collaboration. · ...
3 weeks ago
The Maintenance Manager oversees the day-to-day functions of mechanics, bus washers, utility workers and administrative staff members. ...
1 month ago
Woodmont is seeking a professional apartment maintenance manager to join their team at The Milton Apartments in Redwood City, · CA.This is an exciting lease up project that is expected to open its doors in February 2026. · Manage the team and set daily plans: assign work orders t ...
1 week ago
We are seeking a professional apartment maintenance manager to join our team at The Milton Apartments in Redwood City, CA. This is an exciting lease up project that is expected to open its doors in February 2026. · Manage the team and set the daily plan: assign work orders, turns ...
3 weeks ago
This position directs and manages Plant Maintenance activities to support the manufacturing and packing operations initiatives. · ...
1 month ago
We are seeking a professional apartment maintenance manager at our new development multifamily property in Redwood City CA. · ...
3 weeks ago
Fleet Maintenance Manager · Job Summary: · Oversee daily maintenance tasks including reports. · <ol start= ...
4 days ago
Fleet Maintenance Manager Overview · Manage day-to-day maintenance aspects of a fixed route bus operation. · Ensure contractual requirements are met. · 3+ years managing transit bus maintenance shop functions. · Experience directing 10+ employees (fleet Technicians/Service Worker ...
9 hours ago
This role is responsible for overseeing the maintenance and reliability of conveyors trommels disc screens and related processing equipment while reorganizing the maintenance department to improve structure efficiency and accountability. · The position focuses on streamlining wor ...
1 month ago
As a Maintenance Manager, you will oversee day-to-day operations at Twin Creeks. · Safely operate machinery involved with grounds and field maintenance. · Inspect structures and surfaces for player safety. · ...
1 week ago
The Maintenance Manager will lead and modernize the maintenance function for multiple Large Volume Transfer Stations and/or Landfills that operate a mix of mobile diesel-powered equipment (screens, grinders, loaders, excavators) and fixed equipment (shredders, conveyors, trommels ...
1 month ago
We are looking for a Service Manager for our 200-unit community in Pleasanton. The role involves managing maintenance processes, leading and motivating associates, and resolving issues efficiently. · The successful candidate will have multi-family maintenance experience, hands-on ...
3 days ago
We're looking for a hands-on Maintenance Manager to join our team in Union City, CA.In this role, you'll lead a small team of technicians, keep our production equipment running smoothly, and make sure everything is up to standard when it comes to food safety and workplace safety. ...
5 days ago
This position is responsible for the day to day Facilities operations in a single hospital or health center. · Responsibilities include project management / oversight of minor construction / building renovation projects and other duties as assigned.This position is responsible fo ...
2 weeks ago
This is a full-time on-site role for a Maintenance Manager at an Environmental Services Facility located in southern Alameda County. The Maintenance Manager will be responsible for supervising maintenance staff, monitoring preventive maintenance programs, managing repair activity ...
3 weeks ago