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Kaukauna

    Branch Manager - Kaukauna, United States - The Sherwin-Williams Company

    The Sherwin-Williams Company
    The Sherwin-Williams Company Kaukauna, United States

    4 weeks ago

    The Sherwin-Williams Company background
    Description
    • Consistently meet and exceed sales and PBT goals
    • Develops and implements branch market plan based on market conditions, branch mission and financial/budget objectives.
    • Ensures customers are serviced appropriately to meet their expectations.
    • Supports Sales Rep selling activities.
    • Handles customer complaints within area/region guidelines.
    • Ensures all transactions are handled properly through the computer operating system.
    • Maintains computer operating system and troubleshoots system as necessary.
    • Ensures all customer orders are accurately prepared and records maintained.
    • Places and follows-up on purchases from outside vendors per established policy.
    • Ensures orders are delivered to customers in a timely manner.
    • Ensures company vehicle is properly maintained.
    • Manages the merchandising of the branch according to area/region or company guidelines.
    • Maintains branch inventory levels to maximize sales and inventory turns.
    • Conducts physical inventory in a timely and accurate manner.
    • Ensures that the branch warehouse area is organized
    • Ensures safety, loss prevention and security practices are followed by all branch employees according to policy and corrects or reports non-compliance.
    • Assists in providing necessary input for development of annual budget.
    • Review management/financial reports on a frequent basis to optimize financial performance of the branch.
    • Performs direct accounts receivable and expense payable functions within established standards for bad debt, past due and over limits; including daily bank deposits.
    • Ensures that Price Record Cards are accurately maintained.
    • Respond to Audit Report and takes necessary corrective action in a timely manner.
    • Determines staffing needs, recruits branch employees accordingly with proper approval, and establishes work schedules as appropriate.
    • Determines employee training needs and implements training as appropriate.
    • Ensures that branch staff performs at a level appropriate to meet branch objectives by clearly communicating assignments and expectations, conducting performance appraisals and administering discipline as required.
    • Perform/direct processing of daily paperwork
    • Perform/direct accounts payable process and preparation of necessary documents and checks
    • Implement and maintain a systematic follow-up program of phone calls and visits for delinquent accounts
    • Perform/direct credit investigations and analysis on new and existing accounts, including contacting outside sources for information.
    • Builds positive relationships with employees, customers and external vendors.
    • Focuses on key market segments consistent with the sales strategy.
    • Provides timely, appropriate feedback to all employees on performance & sales expectations.
    • Holds regular meetings with employees to discuss progress and coaches when needed.
    • Deliver information in logical manner.
    • Plays a role in developing and targeting new business
    • Actively works in the field calling on existing and potential accounts for development
    • Possesses strong knowledge of branch operations
    • Adhere to company safety standards at all times.
    • Conducts periodic market research studies to assist in developing marketing plans and strategies for the branch to include:
      • Profiling key competition in the market.
      • Conducting competitive product testing and comparisons to S-W and identifying strengths and weaknesses of competitors versus Sherwin-Williams.
      • Profiling potential customers and making shop visits to estimate sales volume.
      • Making outside sales calls to support the market development plan.
    • Additional duties as assigned.

    POSITION REQUIREMENTS

    FORMAL EDUCATION:

    Required:

    • High School education or equivalent

    Preferred:

    • Bachelor's Degree

    KNOWLEDGE & EXPERIENCE:

    Required:

    • Valid driver's license
    • Previous record of effective management with regard to expense control, sales management and directing personnel
    • At least 2 years of experience in a customer service related field

    Preferred:

    • At least one year experience in an automotive aftermarket industry
    • Previous experience in sales related goal

    TECHNICAL/SKILL REQUIREMENTS:

    Required:

    • Demonstrated ability to work with word documents and spreadsheets
    • Demonstrated high level of both verbal and written communication skills
    • Demonstrated ability to perform basic math calculations and financial ratios relative to a P&L
    • Demonstrated ability to make independent decisions

    TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION)

    • 10%
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