Technical Support - Allen

The Tier I Technical Support Representative provides frontline technical support to law enforcement customers. The role involves diagnosing and resolving technical issues through phone, web, and email while maintaining clear communication throughout the issue resolution lifecycle ...

The Technical Support Specialist provides frontline technical support to law enforcement customers. They diagnose and resolve technical issues through phone, web, and email while maintaining clear communication throughout the issue resolution lifecycle. · IT helpdesk experience · ...

Technical Support Specialist for tier I Technical Support Representative supports the MSI Video & Analytics team. · ...

This Technical Support Specialist role involves providing excellent customer service by troubleshooting software and hardware equipment issues via phone or email. · ...

The company is seeking a Technical Support Specialist to provide frontline technical assistance for hardware, software, and network systems. · Responsibilities:Provide technical support to customers through phone, email, web, and direct interaction · ...

The Tier I Technical Support Representative provides first-level technical assistance to customers, including law-enforcement users. · Handle inbound and outbound technical support calls (approximately 30–40 calls per day) · Take full ownership of support tickets from assignment ...

We are looking for a dedicated and skilled Technical Support Specialist II to join our client's team in the public safety solutions sector.In this role, you will contribute to providing frontline technical support for innovative technologies, · ensuring seamless operations for mi ...

The Tier I Technical Support Representative provides frontline technical support to law enforcement customers. · ...

This role involves providing technical support for Avigilon Alta Video and Access, a cloud-managed security solution. The Technical Support Analyst will be responsible for resolving client issues related to software, hardware, and network problems by troubleshooting, using diagno ...

Provides front-line and expert help for clients using company's data, software, and solutions. · ...

The Tier I Technical Support Representative provides frontline support for law enforcement customers using MSI's video and analytics products. The role involves troubleshooting, ticket ownership, documentation, and clear communication across teams. ...

This Tier I Technical Support Representative supports the client Video & Analytics team providing frontline technical support for In-Car Dash Cameras Body-Worn Cameras Evidence Management Software The representative interacts directly with law enforcement customers diagnosing and ...

We are looking for a dedicated and skilled Technical Support Specialist II to join our client's team in the public safety solutions sector. · Answer inbound and make outbound technical support calls. · Solve hardware software network issues efficiently. · ...

The Tier I Technical Support Representative provides first-level technical assistance to customers. · 4–7 years preferred experience in IT helpdesk and/or application support. · Strong troubleshooting experience across hardware, software and networking. · ...

This role is a contract to Hire Position as Tier I Tech Support Representative. The representative interacts with law enforcement customers via phone web email and direct customer interaction to diagnose and resolve technical issues. ...

The Technical Support Specialist maintains critical cross-department relationships and ensures clear communication around outages and ticket status. · ...

This role is a technical support representative that interacts directly with law enforcement customers diagnosing and resolving technical issues via phone, web, email and direct customer interaction. · ...

This job is for a Technical Support Specialist who will provide frontline technical support for In‑Car Dash Cameras, Body‑Worn Cameras and Evidence Management Software. · ...

This role involves providing technical support for Avigilon Alta Video and Access. · Provide Expert Technical Support: · ...

· The job is a Technical Support Specialist position that requires the candidate to work remotely. The role involves providing technical support to clients via phone, email, and chat, · Troubleshoot product and technical issues. · ,escalating when necessary, · ...