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- Evaluate market trends and coordinate part delivery with production and Supply Chain to optimize inventory levels.
- Analyze sales orders coordinating releases to the shipping department.
- Collaborate with the Shipping Department to optimize shipments to reduce freight costs.
- Work with cross functional teams (Supply Chain, Sales, Distribution) during new model introductions.
- Participate in sales forecasting activities.
- Process inventory reconciliations, invoices, and stock replenishment orders for consignment customers
- Complete adjustments including debits and credits for any damaged goods, mislabeled products, and/or returns from customers
- Analyze system reports and data to determine best course of action for the customer
- Collaborate with distribution center personnel, Pricing Analyst, Materials Analyst and other departments to provide timely and accurate information to the customer on specific part-related detail
- Perform consistent and accurate order entry
- Provide detailed data analysis to the customer on part replacement, pricing, part availability, timing and addition of newly offered parts per consignment policy.
- Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods
- Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily
- Provide insights to Carlex management on daily dialogue and information obtained through customer contact
- High School Diploma or equivalent required
- Bachelor's degree in Finance, Business Administration or equivalent experience preferred
- 2+ years' experience in customer analytics, inventory management, customer service or similar experience required
- Valid Driver's License for business travel
- Proficiency in QAD (current enterprise resource planning system) a plus
- Proven ability to maintain timely and accurate data input
- Work beyond the traditional 40 hours per week may be required as work load or projects dictate, including weekends and holidays
- Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint
- Hands-on approach to problem solving and analysis.
- Excellent Analytical Skills
- Ability to analyze system reports and data to determine best course of action for the customer
- Ability and willingness to uphold the Carlex Values of Safety, Team Work, Customer Focused, Excellence and Trust
Sales Associate - Lebanon, United States - Carlex Glass Company
Description
Review, analyze, and determine consignment inventory levels to meet both customer and corporate objectives.REQUIREMENTS
Education:
Years of Experience:
Other Requirements:
KEY COMPETENCIES