- AA/AS degree or educational equivalent in training related field PLUS four (4) years of direct experience in course development and training delivery.
- Must possess technical writing and verbal communication skills.
- Proven working knowledge of systematic approach to training.
- Proficient in PC software applications including Microsoft Word, Excel and PowerPoint.
- Valid driver's license and the ability to travel frequently to statewide APS locations.
- Solid understanding of human performance fundamentals and experience with HP tools (Human Performance Department only).
- Prior experience in the Utility industry.
- Demonstrated experience with course development tools such as Lectora, Articulate or similar products.
- Three (3) years CPR or Operator SME experience can be used as a minimum requirement in lieu of course development/training delivery experience for CPR or Operator training positions.
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Instructor Senior - Phoenix, United States - APS
Description
SummaryInstructor Senior | T & D - Designs, develops, implements, delivers and evaluates training programs. Ensure personnel are trained in a safe and effective manner in accordance with business needs, site procedures, industry standards, and any applicable training program standards. The Instructor Sr. will provide direction and guidance to lower level instructors. Video production, virtual reality development and web-based training development experience preferred.
Minimum Requirements
Preferred Special Skills, Knowledge or Qualifications
T&D Qualification
Major Accountabilities
1) Designs, develops and conduct training classes relative to electric utility industry events, lessons learned and human performance improvement initiatives. Develops materials to support new and incumbent employees in a variety of safety and/or technical and leadership skills. Develops, reviews and implements training programs in accordance with appropriate regulations and standards with a systematic approach to training. May design and deliver apprenticeship programs. Maintains instructor qualifications and technical proficiency in the assigned discipline.
2) Provides leadership direction and guidance to less experienced Instructors.
3) Develops and implements initiatives in support of departmental and Business Unit goals.
4) Supervises training participants, in accordance with company policies.
5) Supports activities of other departmental teams and external customers to ensure overall team success.
6) Evaluates and analyzes training materials and training effectiveness which includes developing action plans to correct any deficiencies. Prepares training courses and presentation schedules by integrating internal customer needs and training resources. Maximizes training resources utilization through technology, integration and resource sharing.
7) Facilitates training program administration (may include apprenticeship training administration).
8) Conducts evaluation and remediation of student performance as necessary.
9) May assist leader with apprentice rotation entrance/exit interviews and field visits to ensure training effectiveness.
10) Conducts formal training assessments and evaluations at a Business Unit level.
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