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    Senior Network Engineer - San Francisco, United States - StaffChase

    StaffChase
    StaffChase San Francisco, United States

    3 weeks ago

    Default job background
    Technology / Internet
    Description

    This Position is on W2 (No 3rd party profiles pls)

    Location: Onsite - San Francisco – 3 Days and Richmond – 2 Days

    Responsibilities:


    • Deliver premium integration services, configuring servers, workstations, and internetworking equipment to ensure technical excellence and customer satisfaction.


    • Act as a point of escalation for complex technical issues, resolving them promptly and effectively.


    • Provide comprehensive training to clients, maximizing the value derived from our services and technologies.


    • Develop thorough documentation, checklists, and training materials to enhance service quality and efficiency.


    • Lead project teams and assist in project management activities.


    • Demonstrate ownership of issues and uphold professionalism in all interactions.


    • Adhere to internal communication guidelines and workflows to ensure organized service delivery.


    • Maintain expertise in core technology offerings and adapt to new technologies rapidly.


    • Foster strong relationships with clients, understanding their needs and involving them in decision-making processes.


    • Execute projects as directed by the Director, Network Engineering.

    Qualifications:


    • Bachelor's Degree in Computer Science or related field preferred.


    • Cisco CCNA and/or CCNP certification preferred.


    • Experience with Microsoft, Linux, or MacOS systems preferred.


    • 2+ years of technical experience in Windows hardware and software installation and troubleshooting required.


    • 2+ years of hands-on experience with Cisco routers and switches required.


    • Proficiency with Windows, UNIX servers, and TCP/IP required.


    • Familiarity with OSPF, EIGRP, and RIP routing protocols required.


    • Experience in installation and troubleshooting of stateful firewalls required; Cisco ASA/Firepower, Fortinet or Palo Alto Networks experience preferred.


    • Proven ability to work independently and troubleshoot efficiently required.


    • Strong interpersonal and communication skills, both oral and written, required.


    • Experience in technical project management highly desirable.


    • Demonstrated ability to lead technical projects highly desirable

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