Manager, Consumer Concierge Services - Harrisburg - Expertise

    Expertise
    Expertise Harrisburg

    2 days ago

    Description

    Ownership Opportunity

    This role involves owning and growing our consumer concierge team.

    • Create a product vision that benefits consumers and providers alike
    • Increase conversation rate, reduce AHT, leading to revenue growth
    • Develop strategies to improve process efficiency and address obstacles
    • Analyze data to ensure success in meeting concierge team goals

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