Customer Success Manager - Austin, TX
6 days ago

Job summary
The Customer Success Manager plays a critical role in customer retention operational success and long-term account growth.+ Qualifications- 3+ years of experience as a Customer Success Manager in a SaaS environment.
- 3+ years of experience supporting public safety or first responder organizations.
- 3+ years of experience in UAS operations technical sales or support engineering.
- Partner with regional Account Executives to support customer retention renewals and territory growth.
- Serve as a technical and operational subject matter expert for DroneSense customers with emphasis on DFR and tactical drone operations.
Job description
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