Customer Success Manager - Austin, TX

Only for registered members Austin, TX, United States

6 days ago

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+ Job summary

Job summary

The Customer Success Manager plays a critical role in customer retention operational success and long-term account growth.+ Qualifications
  • 3+ years of experience as a Customer Success Manager in a SaaS environment.
  • 3+ years of experience supporting public safety or first responder organizations.
  • 3+ years of experience in UAS operations technical sales or support engineering.
+ Responsibilities
  • Partner with regional Account Executives to support customer retention renewals and territory growth.
  • Serve as a technical and operational subject matter expert for DroneSense customers with emphasis on DFR and tactical drone operations.

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