Desktop Support Technician - Knoxville, United States - TEKsystems

    TEKsystems
    TEKsystems Knoxville, United States

    2 weeks ago

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    Description
    Our client is in need of a desktop support technician to join their team in Knoxville, TN. This team is tasked with IT equipment installation, maintenance, and daily support for 5000+ employees and 7000+ computers.


    Some tasks will include:

    • Unboxing, setup, configuring, and installation of new hardware
    • Providing in-person user support and troubleshooting to remedy incidents
    • Providing support over the phone, through e-mail, and chat services
    • Installation, configuring, and maintenance of operating systems
    • Software configuration and updates
    • Secure disposal of old equipment
    • Warranty transactions
    • Working with a variety of modern and legacy operating systems and applications

    Requirements:

    • Device lifecycle and PC refresh experience. There are 1800 workstations that require consistent maintenance.
    • Strong Windows O/S knowledge.
    • Imaging and migration experience
    • This position requires on-site support in Knoxville, TN. No remote capabilities available.

    Preferred:

    • Prior IT support job experience
    • A certification or other relevant certifications
    • Experience providing excellent customer service

    For the quickest reply, please email your resume to lvallelonga@ and include the best time and number to reach you.

    *Only qualified candidates will be contacted*About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.