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    DIRECTOR, DINING SERVICES - Tulsa, United States - Chartwells K12

    Chartwells K12
    Chartwells K12 Tulsa, United States

    1 week ago

    Default job background
    Full time
    Description
    Chartwells K12

    Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit

    Job Summary

    Key responsibilities and learning objectives include:

  • Shadowing and assisting the Director of Dining Services in leading salaried managers and hourly associates.
  • Observing and participating in the overall direction, coordination, and evaluation of the account under the Director's guidance.
  • Assisting with interviewing new associates under the Director's supervision and learning recruitment standard processes.
  • Participating in training programs for associate onboarding, task delegation, and performance management.
  • Learning and practicing effective communication to address customer complaints and resolve issues alongside the Director.
  • Observing the Director in preparing and leading the annual budget and gaining an understanding of financial processes within the department.
  • Learning to apply company systems for reports like inventory, cash flow, production, payroll, and timesheets through guided practice.
  • Learning to use company systems for cost control like menu forecasting and labor scheduling.
  • Shadowing the Director and other staff to understand how food and beverage items are prepared, presented, and served according to company standards for quality, safety, sanitation (HACCP and OSHA), and portion control.
  • Gradually gaining hands-on experience in food preparation tasks under close supervision, adhering to safety and sanitation guidelines, and in compliance with USDA programs.
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