Vacation Rental Guest Experience Coordinator, Remote, US - Cocoa Beach - Beachside VR

    Beachside VR
    Beachside VR Cocoa Beach

    1 week ago

    Employment
    Description

    Vacation Rental Guest Experience Coordinator

    Join Beachside VR's remote team as a Guest Experience & Support Coordinator and be part of delivering standout guest experiences and rock-solid owner partnerships.

    1. Respond to guest messages via phone, text, and email.
      Handle guest escalations with empathy, confidence,
      and professionalism. De-escalate issues
      and determine appropriate next steps.
    2. both the guest experience and company standards.
      Document conversations, decisions,
      and outcomes thoroughly.

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