- Drive and operate a commercial truck with a patented lift mechanism to load and unload containers at customer sites in a safe manner by following all safety rules
- Perform and log daily pre and post trip inspections of commercial vehicle and left
- Accept add-on deliveries as required to meet business needs
- Use company handheld computer for delivery verification and navigation
- Operate a forklift and/or an overhead crane
- Clean and inspect containers to ensure they are presentable for delivery to customer
- Coordinate rental paperwork and payment with the customer
- Communicate with the Driver Lead or Market Manager on customer questions and/or issues; Prepare driver notes as needed
- Perform repairs of containers and lifts in the field and at the storage center
- Provide backup for storage center functions when needed
- Maintain cleanliness of truck cab (keep free from debris inside and outside)
- May perform other duties and responsibilities as assigned MANAGEMENT & SUPERVISORY RESPONSIBILITIES
- Typically reports to Management. Direct supervisor job title(s) typically include: Market Manager, Territory Manager
- Job is NOT directly responsible for managing other employees (, hiring/termination and/or pay decisions, performance management) JOB QUALIFICATIONS: Essential Skills, Abilities and Example Behavior(s)
- ACT WITH INTEGRITY: Able to demonstrate uncompromising adherence to ethical principles; Able to demonstrate honesty in all actions; Able to admit and correct mistakes promptly; Able to assume full responsibility and accountability for own actions
- DELIVER QUALITY RESULTS: Able to deliver top quality service to all customers (internal and external); Able to ensure all details are covered and adhere to company's policies; Able to strive to do things right the first time; Able to meet agreed-upon commitments or advises customer when deadlines are jeopardized; Able to define high standards for quality and evaluate products, services, and own performance against those standards
- DELIVER EXCEPTIONAL CUSTOMER SERVICE: Able to demonstrate sensitivity to customer needs (both internal and external) and proactively address customer needs; Able to make customer satisfaction a high priority
- SHOW DIVERSITY AWARENESS: Able to be aware of diversity in the workforce and customer base; Able to understand cultural differences and perceptions; Able to show acceptance of, and respect for, the differences in others; Able to avoid intolerance or encouragement of behaviors that devalue an individual because of differences
- COLLABORATE: Able to act as part of a larger team outside of the immediate department or group; Able to understand the importance of working with peers in other areas or management to reach "best practice" solutions for the organization; Able to inform and seek information to anticipate and consider the impact of decisions or actions on the overall organization
- LISTEN: Able to actively listen and convey understanding of the comments and questions of others; Able to understand the situations, viewpoints and feelings of others before expressing own view
- SOLVE PROBLEMS: Able to apply both rational and creative processes and approaches to identify root causes of problems and solutions
- SPEAK COMPETENTLY: Able to speak clearly and concisely; Able to use appropriate vocabulary for the audience; Able to get point across unambiguously and check for understanding
- WRITE PROFICIENTLY: Able to convey information clearly and effectively through both formal and informal documents; Able to write in a well-organized and concise, yet complete, format; Able to use vocabulary appropriate for the audience; Able to constructively review and edit the written work of others
- QUESTION: Able to use effective fact-finding techniques to discover all relevant information; Able to ask questions that are not leading or biased; Able to challenge assumptions
- MAINTAIN COMPOSURE: Able to stay calm and even-tempered when handling a crisis or stressful situations; Able to recognize and respond effectively to unexpected situations or adverse conditions
- BE PROFESSIONAL: Able to project a positive, professional image with both internal and external business contacts; Able to create a positive first impression; Able to gain respect and trust of others through personal image and demeanor
- PROFICIENT COMPUTER USER: Able to keyboard, navigate a desktop, type, perform data entry and use required software applications to produce basic correspondence, electronic communication, presentations and maintain spreadsheets and databases. Able to operate general office equipment including company telephone system JOB QUALIFICATIONS: Education & Experience Requirements
- High School diploma or equivalent
- CDL Class B License Required
- Minimum of 3 months of service with organization as a Driver (or 6 months for re-certification)
- Level 2 course completion with passing assessment score
- Must maintain a current/valid driver license
- Must meet PODS Driver Qualification Standards which include no moving violations during the past three (3) years (insurance requirement)
- Must be at least 21 years of age (insurance requirement)
- Possess a valid Medical Examiner's Certificate or ability to obtain a minimum of a 1 year certification (DOT requirement)
- Hands on experience with electronic equipment and software
- Possess math skills sufficient to perform required duties
- Or an equivalent combination of education, training or experience PHYSICAL REQUIREMENTS
- Ability to frequently remain in stationary position for driving CMV or operating forklift
- Ability to frequently ascend/descend cab of truck and forklift using three points of contact
- Ability to frequently move about and position self frequently to operate equipment and deliver containers
- Ability to occasionally move boxes weighing up to 50 lbs
- Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus; strong sense of spatial relations to park vehicle and negotiate tight spaces.
- Ability to frequently use hands to write, use computer, operate a motor vehicle, operate equipment, use handheld device, and manipulate documents
- Ability to regularly apply up to 40 pounds of pressure using a variety of motions including, but not limited to, pushing, pulling and lifting
- Frequently required to read documents and write neatly, legibly and transcribe accurate information
- Ability to frequently communicate and exchange information with manager, co-workers and customers WORKING CONDITIONS
- Shift start times may vary; Some additional hours may be required including Saturdays/Sundays; Required to work overtime as needed.
- Travel requirements: Within Location Territory
- Storage centers may not be climate controlled except for specific areas.
- Regularly works around moving mechanical parts and in outside conditions that include inclement weather, heat and humidity. Noise level may be loud at times.
- Regular attendance and punctuality required
- Subject to pre-employment criminal background check and drug screening as well as random drug screenings in accordance with company policy and DOT regulations
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Description
$ per hour
JOB SUMMARY
Responsible for delivery and pickup of containers to and/or from customer locations; provide an effective and incident free delivery or pickup of a container while maintaining excellent rapport with the customer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job.
Equal Opportunity, Affirmative Action Employer
