Customer Service Associate - Dearborn, United States - Penske Transportation Solutions

Description

Responsibilities

• Use TMS system to enter & process customer orders

• Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships.

• Communicate with associates from other shifts

• Complete daily logs and checklists

• Work with customer to resolve any transportation issues

• Identify cost savings opportunities for the customer

• Other projects and tasks as assigned by supervisor