- Responds promptly to patient needs and requests.
- Answers the telephone promptly and professionally, answering inquiries or referring questions to other staff members
- Assists patients with insurance papers and billing questions.
- Prints out all necessary forms for patient charts and clinic staff.
- Makes sure that necessary patient paperwork is completed.
- Communicate co-insurance and deductible amounts to the patient.
- Collects appropriate co-payments, co-insurance, and deductibles and/or account balances at the time of service.
- Update patient information as needed in EMR, Athena preferred.
- Notifies appropriate clinic staff (Ortho, PT, MRI/X-Ray, DME) that patient is present:
- Prints out billing/charge slip and places slip in appropriate bin
- Responsible for incoming cash, checks, and credit card receipts and reconciling patient accounts and cash/money drawer on a daily basis
- Perform other miscellaneous office/clerical duties as needed.
- Graduate of a certified medical office training course preferred
- Ability to deal professionally, courteously, and efficiently with the public/staff.
- Maintain confidentiality regarding patients and strict maintenance of proper confidentiality on all such information.
- Bilingual preferred (English/Spanish)
- 2- years' experience in a medical office environment preferred.
- Familiarity with computers, office equipment, and medical/insurance software.
- Basic office skills such as typing and filing.
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Medical Receptionist - Spring, United States - Sterling Ridge Orthopaedics & Sports Medicine
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Description
Job TypeFull-time
Description
We are looking for a full-time Medical Receptionist (Check In/Check Out) to join our top notch professionals
This position will be located at our SPRING location. It will mainly be Check Out but will be cross trained for Check-In.
20639 Kuykendahl Rd Suite 200 Spring, TX 77379
Hours: 9:00 AM to 6:00 PM
Job Summary:
Responsible for all aspects of front office administrative duties regarding patient care.
Essential Duties:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.