Call Center Agent - Boardman
1 week ago
Job summary
We are currently seeking Call Center Specialists with experience in patient registration and insurance verification. In this role, you'll be a key part of our front-line team, supporting a high call volume while delivering accurate data entry and exceptional service.We take pride in creating environments where our physicians and providers excel—and that includes having a skilled, supportive call center team to ensure every patient interaction runs smoothly.
- Handle a high volume of inbound and outbound patient calls with professionalism and empathy
- Complete patient registration, perform accurate data entry, and verify insurance information
- Support appointment scheduling and respond to practice-related inquiries
- Ensure patients have a positive experience from their first call through their visit
Job description
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