- Technologies that aren't just top-notch, they're often top-secret
- A team of bold thinkers committed to exploring what's next
- Opportunities to gain new knowledge - as it's discovered
- Perform technical product support via telephone, email and on occasion, via field support
- Perform hardware and software system testing and configuration
- Develop, review and interpret technical documentation, including network diagrams
- Perform onsite and offsite technical Training on GDMS products
- Present and facilitate technical information concisely and clearly
- Provide product training in such a way to stimulate and motivate students
- Develop and proof read training materials
- Continue to extend your knowledge through internal and external training, self-motivated training and certifications
- Function independently in a multi-tasking environment and as a teammate
- Communicate with all levels of management, employees, and customers
- Participate in rotating, after hours, on-call telephone support
- Travel 25% after instructor qualification
- A Bachelor's degree in Engineering, a related specialized area or field is required (or equivalent experience) plus a minimum of 8 years of relevant experience; or Master's degree plus a minimum of 6 years of relevant experience
- Subject matter expert (SME) in one discipline/field and developing working knowledge in adjacent disciplines/fields
- Develop and provide innovative and creative solutions to a variety of difficult problems of considerable scope and complexity, using established precedent and policies
- Display initiative on assignments, exercise independent judgment and professionally execute projects with little direction
- Self-motivated with ability to work independently in a fast-paced environment
- Display initiative on assignments, exercise independent judgment and professionally execute projects with little direction
- Support and assist in the design and planning of network systems
- Ability to handle more complex assignments and grasp and apply new information quickly
- Solid written and verbal communication skills, including ability to communicate effectively in interpersonal situations and before large groups of people/students
- Ability to develop and proof training materials
- Strong ability to develop solutions to highly complex problems that require significant ingenuity, innovation and creativity
- Ability to lead a team and mentor staff
- Strong independent judgement
- Customer Service skills including active listening, patience, empathy and the ability to make the customer's issues your own
- Troubleshooting skills to analyze and resolve network issues
- Ability to instruct and demonstrate to others about TCP-IP including the OSI Model, Network Routing and Subnetting in classrooms, briefings, as well as one-on-one support calls and correspondence
- Understanding of Network protocols including TFTP and FTP, SMTP, Telnet, Address Resolution Protocol (ARP), DNS, OSPF, GRE Tunnels, RIP, TCP and UDP to resolve customer issues and address the questions of your students
- Verbal and writing skills to document the customer's issues, provide verbal and written responses to customer issues, provide step by step instructions and potential solutions and assistance to Federal employees, contractors and members of the U.S. Armed Forces
- Understanding of Network infrastructure including switches, routers, firewalls to evaluate customer network diagrams in a support role as well describe how GDMS products work in a student's environment
- CCNA Certification
- CCNP Certification
- Security + Certification
- Network + Certification
- Active Secret clearance
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Senior Network Design Engineer - Annapolis Junction, United States - GENERAL DYNAMICS MISSION SYSTEMS
Description
Basic QualificationsRequires a Bachelor's degree in Engineering, or a related Science or Mathematics field. Also requires 8+ years of job-related experience, or a Master's degree plus 6 years of job-related experience.
CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced, our teams often redefine what's possible for the world. If you want to be a leader with the company that delivers smart solutions for our nation's challenges, this is your opportunity.
We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between.
As a Senior Advanced Network Engineer, you'll design and plan network systems by providing specifications and detailed schematics for network architecture. You'll apply your extensive technical expertise to provide specific, detailed information for hardware and software selection, implementation techniques, and tools for the most efficient solution to meet business needs. You will also provide technical support to customers in installing and troubleshooting issues with GDMS Cyber products, and teach customers how to successfully deploy, configure and install these products within their networks.
Think you're up to the task?
What you'll experience:
#LI-Hybrid
Target salary range: USD $132,906.00/Yr. - USD $147,000.00/Yr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled.
Company Overview
At General Dynamics Mission Systems, we rise to the challenge each day to ensure the safety of those that lead, serve, and protect the world we live in. We do this by making the world's most advanced defense platforms even smarter. Our engineers redefine what's possible and our manufacturing team brings it to life, building the brains behind the brawn on submarines, ships, combat vehicles, aircraft, satellites, and other advanced systems.
We pride ourselves in being a great place to work with this shared sense of purpose, committed to a diverse and exciting employee experience that drives innovation and creates a community where all feel welcome and a part of something amazing.
We offer highly competitive benefits and a flexible work environment where contributions are recognized and rewarded. To see more about our benefits, visit
General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran