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    Storage Store Manager - Anderson, United States - Highline Storage Partners

    Highline Storage Partners
    Highline Storage Partners Anderson, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Storage Store Manager

    Are you passionate about helping others and customer service? Do you want to be part of a growing team in an exciting industry? Do you share these Core Values and Guiding Principles?

    • The Pursuit of The American Dream
    • Integrity & Honesty
    • Positive Mental Attitude (PMA
    • Clarity, Objectivity, and Mutual Respect
    • Lifelong Learning
    • Creativity
    • Teamwork
    • Frugality

    Then we want you on our team. Come work for a fast-growing, innovative, and dynamic self-storage company. We pride ourselves in world-class customer service, hard work, and lifelong learning. We are looking for confident individuals with strong customer, interpersonal, sales, collection and telephone skills. We offer a competitive compensation package with medical, dental, vision, life insurance, and 401(k) benefits.

    The self-storage business is a fast-paced environment and our employees wear many different hats from sales and customer service representatives to marketing specialists and cleaning crew. Below is a list of duties that you will be responsible for:

    Duties (include but not limited to):


    • Daily operations of the facility


    • Standing up and greeting everyone when they walk in


    • Aiding customers in selecting the right size storage unit before each rental


    • Being able to accurately perform each storage rental and complete all appropriate paperwork correctly


    • Sell and maintain proper inventory for all merchandise


    • Maintaining accurate recording keeping of all customer accounts including but not limited to customer payments and notes.


    • Ability to maintain accurate bookkeeping records for daily bank deposits, receipts, payments, invoice processing per company policy


    • Working independently or with other team members at multiple locations


    • Conduct daily physical storage unit inspection; walk-thru, lock checks, confirm inventory availability and ensure spaces are secure and/or ready to rent


    • Perform cleaning and maintenance such as sweeping, mopping, picking up trash and wiping windows to ensure a great customer experience


    • Fulfilling monthly marketing targets such as calls, visit, emails, social media post and events in the community


    • Manage the collection of past due and delinquent accounts and preparing units for auction while staying compliant with the local storage lien law.

    Candidate Qualifications


    • Previous experience in the self-storage, property management or other related fields is recommended


    • Valid Driver's License


    • Reliable Transportation


    • Successfully Complete Background Check, Drug Screening and Aptitude Test


    • Ability to Multitask and build rapport with tenants


    • Excellent written and verbal communication skills


    • Ability to handle money: cash, checks and credit cards responsibility


    • Ability to learn new software systems quickly

    Physical Requirements


    • Sitting/standing/walking for up to 9 hours per day and lifting to 30 pounds


    • Will walk approximately 50% of your day and will sit at a computer for 50% of your day


    • Must be able to sit, stand, etc.


    • Must be able to clean inside and outside the office and units.


    • Must be able to view computer screen for long lengths of time

    Compensation:

    $17/hour

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