Area Manager - Norwich
2 days ago
Job description
Overview
Are you looking for a role where you can elevate performance, inspire leaders and shape the success of an entire region? As an Area Manager at Screwfix, you'll drive excellence across up to twenty-one stores - empowering teams, improving standards and ensuring every customer receives outstanding service.
If you thrive in a fast‑paced, high‑expectation environment where your influence moves the dial, this is your opportunity to deliver real impact.
Screwfix is one of the UK's most dynamic and fast‑growing retailers, driven by an unwavering commitment to great service, operational consistency and continuous improvement.
With a rapidly expanding store network and innovative new formats, we're making it even easier for tradespeople and serious DIYers to get what they need - quickly, reliably and hassle‑free.
As our business evolves, we've strengthened our retail structure to support a larger, more ambitious operation. This includes clearer leadership layers, sharper expectations and a renewed focus on high performance across all stores.In this environment, Area Managers play a pivotal role - leading teams through change, lifting capability and ensuring we deliver excellence every day.
Key responsibilities
As an Area Manager, you'll be a key leader within our Retail Operations team - setting the standard for performance, culture and execution across your area.
You'll work closely with Branch Managers to create high‑performing stores that operate consistently, deliver strong commercial results and provide customers with a market‑leading experience.
This is a hands‑on, field‑based role where you'll spend your time in stores driving performance through strong leadership, meaningful coaching, and constructive challenge.
The twenty-one stores in your area will include:
Attleborough, Aylsham, Cromer, Dereham, Diss, Downham Market, Fakenham, Great Yarmouth, Kings Lynn, Lowestoft, North Walsham, Norwich – Barker Street, Norwich – Bowthorpe, Norwich – Broadland Gate, Norwich – Hall Road, Norwich – Mile Cross, Norwich – Sprowston, Thetford, Watton, Wisbech, and Wymondham.
Leading, developing and inspiring Branch Managers to deliver consistently strong results.
Embedding a culture of excellence where teams understand expectations and feel motivated to achieve them.
Raising capability across stores through coaching, feedback and clear performance conversations.
Challenging the status quo and driving continuous improvement in service, standards and execution.
Reviewing sales, KPIs and financial metrics to identify opportunities, risks and actionable plans.
Ensuring operational processes, compliance and marketing activity are delivered accurately and consistently.
Visiting stores regularly to provide practical support, guidance and high‑quality operational feedback.
Putting customers at the centre of every decision and using insights to enhance the overall experience.
Overseeing stock management, cost control and budget performance across the area.
Supporting new store openings and contributing to wider regional planning and high‑impact initiatives.
About You
Required skills & experience
You're an experienced multi‑site leader who knows how to build high‑performing teams and elevate store performance. You bring clarity, energy and direction - balancing commercial focus with genuine care for developing people.
You'll Bring:
Significant experience leading multiple retail sites within a demanding, fast‑paced environment
A proven track record of developing individuals and teams to deliver exceptional results
Confident communication skills with the ability to influence, coach and challenge effectively
A practical, analytical mindset that supports strong decision‑making and performance improvement
A passion for high standards, operational excellence and great customer experiences
Resilience, adaptability and the ability to thrive under pressure within a field‑based role
A full driving licence and the flexibility to travel regularly across your stores
Screwfix Behaviours
Our behaviours guide on how we operate, how we lead, and how we support our colleagues and customers:
Accountability – Prioritising effectively, leading with clarity, and taking ownership.
Achieving Together – Building strong relationships and working seamlessly across all areas of the business
Agility – Embracing change, adapting to new challenges, and showing curiosity
Customer First – Putting the customer at the heart of everything we do
Ready to Join Us?
If you're driven by developing high‑performing teams, raising standards and delivering meaningful results across a whole area - we'd love to hear from you.
Similar jobs
Job Summary · THIS IS A REMOTE ROLE THAT REQUIRES THE INDIVIDUAL TO LIVE WITHIN GREATER LOS ANGELES, TO SERVE INDEPENDENT DEALERSHIPS WHICH INCLUDES 5-10 DEALERSHIP VISITS. · Summary · The Area Manager is responsible for selling new business, expanding penetration within the exis ...
2 days ago
The Area Operations Manager oversees multi-site urgent care operations ensuring high-quality patient care strong clinical performance and consistent operational excellence across Branford Clinton Groton and Norwich centers. · This role leads teams across multiple locations drives ...
3 weeks ago
The Area Operations Manager oversees multi-site urgent care operations ensuring high-quality patient care strong clinical performance and consistent operational excellence across multiple centers. · Provide leadership direction to clinic teams across multiple sites ensuring posit ...
3 weeks ago
We are looking for an Area Manager to oversee operations within assigned manufacturing areas. This role involves ensuring adherence to established procedures and approved processes, while maintaining compliance with safety and operational standards. · Casting or machining experie ...
3 days ago
The Area Operations Manager oversees multi-site urgent care operations ensuring high-quality patient care and strong clinical performance across multiple locations. · Provide leadership and direction to clinic teams across multiple sites. · Maintain regular on-site presence and s ...
5 days ago
The Area Manager oversees operations within assigned manufacturing areas ensuring adherence to established procedures and approved processes This role is accountable for the safe and efficient production of company products across diverse manufacturing processes The Area Manager ...
1 week ago
We are recruiting for a highly organised and motivated · Cleaning Area Manager to oversee and manage the cleaning operations.The Cleaning Area Manager will be responsible for ensuring the cleanliness, hygiene, · and overall appearance of facilities in their area. · ...
1 month ago
+We are currently recruiting for a highly organised and motivated Cleaning Area Manager to oversee and manage the cleaning operations. · +Coordinate and manage cleaning staff to optimise efficiency and productivity. · Motivate and lead the cleaning team to achieve performance tar ...
1 week ago
We are seeking 2 Area Managers to oversee operations within assigned manufacturing areas in Groton, CT. · ...
3 days ago
Amazon is hiring Area Managers to lead teams of hourly workforce and maintain customer expectations for delivering packages on time. · Support, mentor, and motivate your hourly workforce · Manage safety, quality, productivity, and customer delivery promises · ...
1 month ago
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. · We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. · ...
1 month ago
We're hiring an Area Service Manager to join our team at Trane in Rocky Hill, CT. As a world leader in creating comfortable and sustainable environments, we put the planet first. If you dare to look at the world's challenges and see impactful possibilities, consider joining us. · ...
1 month ago
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. · ...
1 month ago
We are seeking a motivated and results-oriented Territory Sales Representative to manage sales activities within the NYC Metro area. · Manage and grow sales within a designated territory by developing strong relationships with new and existing clients. · Identify potential custom ...
1 month ago
We are looking to add to our team of industry leading Store Managers, whose main areas of responsibilities include overseeing our retail operation, managing staff, achieving sales and safety goals, and ensuring excellent customer service. · ...
3 weeks ago
We are looking to add to our team of industry leading Store Managers. · Oversee retail operation · Manage staff · ...
3 weeks ago
Set up banquet bars in accordance with established guest service and sustainability standards. · Check Banquet Event Orders to determine function... · ...
1 month ago
The Part-time Merchandiser (PTM) services customers in a safe manner by ensuring level of stock is maintained and rotated correctly at large format stores. They support sales by growing partnerships with customers. · ...
2 weeks ago
We invite you to become part of Connecticut's most comprehensive healthcare network. Under direct supervision of the Housekeeping/Environmental Services manager, performs work of ordinary difficulty and assumes responsibilities in the area of Housekeeping/Environmental Services. ...
1 month ago
We are Planned Parenthood of Southern New England, one of the region's largest and most trusted providers of reproductive health care. The Regional Director provides inspiring leadership to support the clinical and administrative functions of designated health centers. ...
1 month ago
We're seeking an Assistant Store Manager to join our team to help with store operations, · customer service and team development.High school diploma or equivalent is preferred; · Ability to read, interpret and explain operational directives (e.g., merchandise schematics) is requi ...
1 month ago