Call Center Nurse RN - Port Saint Lucie
1 month ago

Job summary
The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best.
Responsibilities
- Provides Nursing support for health service providers via phone in areas including but not necessarily limited to: Telephonic nurse triage services Provide education to patients deploying best practices and standard workflow in their daily activities Apply their expertise across the various areas of responsibility understand how their interactions with patients affect customer satisfaction and can make recommendations to improve processes Coordination of the team approach to management of patient care Analyze investigate and resolve individual care quality coordination of care service and access issues Contact patients and providers regarding clinical needs for continuity of care
Job description
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