- Develop partnerships with Administrators, Regional Business Development Directors, and SCCs to set expectations.
- Develop a positive working relationship with referral facility staff (Admissions, DON, etc.) to identify and support their needs.
- Generate referrals to selected facilities to support their census and quality mix goals.
- Assist in building a relationship with facility and referral sources.
- Respond timely to inquiry calls from hospital discharge planners and other referral sources.
- Conduct patient assessments in a timely manner after a referral is given by a hospital discharge planner, case manager, social worker, physician, or family member. Note: Timely refers to assessments complete with a goal of 30 minutes after referral.
- Provide follow-up to Admission Directors on benefits verification and pre-certification process.
- Assist as needed with pre-admission care planning.
- Work with facility staff to understand census and quality mix goals and referral process expectations.
- Understand census, quality mix and bed management needs of all facilities in assigned market.
- Maintain CFM database as a sales management tool.
- Provide daily updates to the Admission & Marketing Directors regarding referral and admissions activities.
- Maintain a close working relationship with the Directors of Nursing and the Business Office Managers to ensure appropriate and efficient decisions about prospective admissions.
- Make admissions recommendations to facility management.
- When admissions determinations are made, communicate with facilities about appropriate room and bed needs, as well as special needs of new admits to staff to facilitate a smooth transition.
- Maintain a waiting list in compliance with state and federal guidelines.
- Maintain a working knowledge of Federal and State regulations and reimbursement (Managed Care, Medicare, and Medicaid).
- Provide assistance with new Stakeholder orientation regarding the marketing and admissions process.
- Maintain a strong working knowledge of managed care referral processes.
- Current RN license in the state of practice preferred; LPN will be considered qualifications below are met; other professional backgrounds may be considered.
- Three (3) or more years of experience in long-term care or related industry.
- One (1) to two (2) years sales and/or marketing experience a plus and case management experience preferred.
- Must understand long-term care business, including census and quality mix goals and referral expectations.
- Effective verbal and written English communication skills.
- Demonstrated intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook, Internet and Intranet navigation.
- Highest level of professionalism with the ability to maintain confidentiality.
- Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
- Customer service oriented with the ability to work well under pressure.
- Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with high level of quality and productivity.
- Strong analytical and problem solving skills.
- Ability to work with minimal supervision, take initiative and make independent decisions.
- Ability to deal with new tasks without the benefit of written procedures.
- Approachable, flexible and adaptable to change.
- Function independently, and have flexibility, personal integrity, and the ability to work effectively with stakeholders and vendors.
-
Hospital Liaison
1 week ago
Autumn Lake Healthcare at Summit Park Catonsville, United StatesJoin our wonderful nursing team as a **Hospital Liaison** **today · **Autumn Lake Healthcare** **at Summit Park** **is an exceptional team-oriented company hiring **Hospital Liaison**** We provide our staff with the resources, tools, and training needed to succeed and grow in the ...
-
Hospital Liaison
6 days ago
Oakwood Care Center Middle River, United States**Ignite Your Impact as a Director of Business Development** · Are you ready to lead and thrive in a role that combines your healthcare expertise with your business acumen? As our dynamic Director of Business Development, you'll utilize your nursing background to foster relations ...
-
Clinical Hospital Liaison
2 weeks ago
Genesis Healthcare Services Bowie, United StatesGenesis HealthCare is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, ...
-
County of Howard Maryland Ellicott City, United StatesProvides coordination between arriving EMS transport units (ALS and BLS) and emergency department staff. The liaison communicates in real-time with EMS leadership issues and concerns impacting the efficiency of patient flow. The liaison advises EMS t Hospital, Liaison, Fire, Prof ...
-
Howard County (MD) Columbia, United StatesProvides coordination between arriving EMS transport units (ALS and BLS) and emergency department staff. The liaison communicates in real-time with EMS leadership issues and concerns impacting the efficiency of patient flow. The liaison advises EMS transport units of hospital wai ...
-
Family Nurse Liaison
1 week ago
Mercy Medical Center Baltimore, United States Part time - RegularSummary · Mercy Medical Center, the only midsize hospital in the state of Maryland named a "Best Employer" by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Becker's Healthcare, is hiring a Family Nurse Liaison Come join our family of ded ...
-
Corporate Governance Coordinator
4 days ago
Johns Hopkins Medicine Baltimore, United StatesThe Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins B ...
-
Clinic Supervisor
6 days ago
Johns Hopkins Medicine Baltimore, United StatesThe Johns Hopkins Hospital has been at the forefront of discovery, innovation, and medical advances for over 125 years. Our reputation for excellence has earned us a spot on U.S. News & World Report's Best Hospitals list for over two decades. We believe that the commitment from o ...
-
language liaison
3 days ago
Mt. Washington Pediatric Hospital Baltimore, United States Per DiemLANGUAGE LIAISON - PER DIEM · JOB SUMMARY · The Language Liaison is responsible for the provision of Spanish interpretation and translation. The coordination of language services for all patients and families who speak little or no English as well as those whose first language is ...
-
Surgical Services Inventory, Coordinator
1 week ago
University of Maryland Medical System Baltimore, United States Full timeJob Description · The Surgical Services Inventory Control Coordinator is an integral part of the hospital's Materials Management team. The SSIC Coordinator is responsible for the procurement and other contracting support activities for the Department of Surgical Services includi ...
-
Pharmacy Technician Bedside Delivery
1 week ago
MEDSTAR HEALTH Baltimore, United StatesMedStar Pharmacy is committed to providing world-class, compassionate care to every patient, every time, at every touch point. All associates are accountable for their role in meeting patient experience standards. Responsible for all pharmacy tasks relating to bedside delivery pr ...
-
General Manager 1
2 weeks ago
Eatn Park Hospitality Group Baltimore, United States Full timeParkhurst Dining, part of the Eat'n Park Hospitality Group, is a family owned, family run company that provides culinary, dining and catering services to over 80 organizations and universities east of the Mississippi. We believe that food is best when made from scratch with local ...
-
Outpatient Spine Nurse Practitioner
4 weeks ago
University of Maryland Medical System Baltimore, United StatesCompany Description · Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere whe ...
-
Program Manager
2 weeks ago
Johns Hopkins Medicine Baltimore, United StatesThe Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins B ...
-
Senior Clinical Registered Nurse
1 week ago
University of Maryland Medical System Baltimore, United StatesCompany Description · We're making Maryland stronger · With roots that go as far back as 1895, the UM Rehab & Ortho Institute continues to be a pioneer in orthopedics and neurological disorders. From bones to brains, our cutting-edge hospital heals even the most serious of injuri ...
-
Regional Nursing Director Community Health
5 days ago
MedStar Health Baltimore, United StatesGeneral Summary of Position · Responsible for the development and oversight of community and population health services as part of Care Transformation department for the Baltimore Region hospitals - MHH, MGSH, MUMH, and MFSMC. Position is key to the regional care transformation t ...
-
Brand Manager
5 days ago
Hotel Revival Baltimore Baltimore, United StatesPosition Title: Brand Manager · Reports To: Director of Sales and Marketing · POSITION DESCRIPTION · New Waterloo is an independent hospitality development + management company based in Austin, Texas. We make places that create positive impact within the communities in which we l ...
-
MEDSTAR HEALTH Baltimore, MD, United States Part timeGeneral Summary of Position · The Clinical Administrator is a member of MedStar Health entity-based Division of Nursing and leadership team. The role is accountable for directing and supervising clinical and administrative resources to ensure the provision of holistic, culturall ...
-
Office Coordinator
3 days ago
MedStar Medical Group Baltimore, United States Full timeGeneral Summary of Position · MedStar Union Memorial Hospital is looking for an Office Coordinator for the Cardiovascular Step-Down unit. This position is full-time; Monday – Friday. · The Office Coordinator plans, organizes, and coordinates various department activities, functio ...
-
peer recovery coach
6 days ago
Johns Hopkins Medicine Baltimore, United StatesJoin an amazing global healthcare organization · Excellent compensation package · Awesome benefits, including dependent tuition reimbursement · Location: · 600 North Wolfe Street · Baltimore, MD 21287 · Shift: · Full Time (40 hours) · Rotating Shift; 8:00am - 5:00pm · Weekend ...
Hospital Liaison - Baltimore, United States - Engage Healthcare
Description
Engage Healthcare -Summary:
Engage Healthcare is looking for someone to lead and coordinate the referral process for the Baltimore area market. Conduct timely clinical and financial evaluations of patient referrals assessing the needs of patients and directing referrals to appropriate company facilities. Based on the needs assessments, the Marketing Liaison will develop solutions that meet identified needs, which will result in referrals to selected facilities.
Benefits: 401k, health, life, vision, and dental insurance, PTO, flexible schedule, overtime pay, DailyPay, premium holiday pay, disability insurance, wellness plans, sign-on bonus for full-time nursing employees, employee referral bonus and stability in the strong leadership/management team who strives & achieves customer service excellence with dedicated staff qualifications.
Essential Duties & Responsibilities:
· Other special projects and duties, as assigned.
Job Requirements:
Engage Healthcare is an equal opportunity employer that promotes a drug-free workplace.
