Systems Engineer - Minneapolis, Minnesota, , United States
2 days ago
Job description
At Star, we specialize in the custom design and manufacturing of physical experiences. Our clients' needs range from exhibits, retail and corporate environments, and branded events. Wherever a brand lives, Star is there to make it shine.
Introduction:
The Systems Engineer role plays a critical role in maintaining world class operational excellence while ensuring the technology for the STAR team is fully functional for optimal performance and security.
Key Responsibilities:
- Collaborate with team members to identify use cases of technology solutions to accomplish business objectives, and design/implement appropriate products to fulfill business needs
- Implement and support infrastructure solutions in an on-premises and/or cloud-based systems while incorporating best practices for availability, scalability, and security
- Assume technical ownership of business applications and identify the best strategy to keep these systems operational
- Perform and lead enterprise level server migrations including Office 365, SharePoint, VMware, Azure, Dynamics 365, NAV and other infrastructure projects.
- Develop and maintain security architecture for cloud-based and on-premises environments, including the implementation of robust data loss prevention strategies and advanced security protocols such as Multi-Factor Authentication (MFA)
- Lead the creation and enforcement of security policies and procedures, ensuring compliance with regulatory standards such as PCI, and managing cyber insurance processes
- Create and maintain documentation including diagrams, flow charts, and written processes for all systems
- Drive the adoption of a security-first culture across the organization through education and the development of a security awareness program, significantly mitigating risks
- Use the ticketing system to manage priorities on projects and requests
- Provide after-hours support during emergency outages or planned maintenance
- Keep a strong focus on customer service, including proactive communication, follow-through, and education
- Work closely with IT Manager and support the helpdesk to prioritize and manage day-to-day technology projects and requests
- Participate in planning, documentation, and continuous improvement of IT processes
- Support special projects and initiatives as needed
Qualifications:
- Strong critical thinking, problem solving, and troubleshooting skills while being flexible, adaptable, and open to others' ideas
- Self-motivated and highly organized with an ability to multi-task and navigate interruptions
- Exceptional ability to bring assigned tasks and timelines to success in a fast-paced environment
- Excellent written and oral communication skills
- Effective time management and prioritization
- Committed to exceeding expectations for internal and external clients
- Possesses a spirit of collaboration
- Fanatical attention to detail
- Ability and willingness to work beyond standard business hours during critical periods or major initiatives
- MUST be located in Minneapolis area and able to work in-office
Education and Experience:
- College degree or technical certifications encouraged with 5+ years of on-the-job experience
Technical Skills:
- Systems and software proficiency including but not limited to: Advanced Networking understanding, Office 365, Azure, VMware, Active Directory, Intune, PowerShell, and scripting
Star offers a competitive salary and benefits in an engaging and collaborative work environment. If you are a star performer who thrives in a collaborative and dynamic environment, we would love to hear from you. Join our incredible team and be part of a growing organization that recognizes and rewards your talent and potential. Together, let's illuminate the path to success
Qualified candidates committed to making a big impact in a thriving organization are encouraged to submit a resume.
Star is an equal opportunity employer.
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