Key Holder - Charlotte - Brahmin Leather Works

Brahmin Leather Works Charlotte

4 days ago

Description

Job Title: Part Time Key Holder

Brahmin Leather Works is seeking a highly motivated and experienced Part Time Key Holder to partner with the Store Manager and Assistant Store Manager in creating a store environment that provides exceptional sales and customer service.

This role involves managing a staff of sales associates, executing visual directions, recruiting, developing, and retaining a strong selling team. The successful candidate will be responsible for achieving sales goals while ensuring excellent customer experience and promoting brand loyalty.

Key Responsibilities:

Talent Management:

Coordinate staff by providing timely coaching and feedback to maximize individual and team performance.
Develop and maintain positive working relationships that support a positive work environment.
Support the education of the store team on fashion trends and product knowledge.
Maintain two-way communication with the store Manager to stay abreast of company and store information and brand initiative.

Sales and Service:

Achieve sales and service metrics in key measurable areas including DPTs, UPTs, AURs, and Customer Conversion.
Analyze store reports to optimize performance and take action based on business trends.
Lead by example and maintain consistent selling and service standards through communication, training, and individual accountability.

Building Clientele:

Manage and guide associates to consistently market Brahmin brand initiatives and grow key sales and service metrics.
Ensure exceptional selling interactions that guarantee meaningful experiences and build brand relationships.

Store Operations:

Plan and prioritize tasks and responsibilities to meet the needs of the business.
Maintain store cleanliness and housekeeping standards.
Protect company assets and maintain a safe work environment.

Requirements:

Leads with integrity and enthusiasm to motivate total store achievement.
Has a strong sense of drive, ambition, and passion for selling to ensure overall store business success.
Ability to communicate professionally and in a timely manner with the Store Manager, customers, associates, and company partners.
Ability to lead by example and maintain consistent selling and service standards through communication, training, and individual accountability.
Ability to partner with management on store issues.
Maintain professional appearance that reflects the brand.
Ability to work a flexible schedule based on the needs of the business, including opening/closing shifts, weekends, and holidays.

Physical Requirements:

The position involves constant moving, talking, hearing, reaching, grabbing, and standing for the entire work shift. Occasional stooping, kneeling, crouching, and climbing ladders may be required. The ability to lift up to 40 pounds is necessary.

High School or General Equivalency Diploma (GED) required and 1-2 years of retail experience are preferred qualifications.

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