- Monitor new subscriptions daily
- Identify failed or overdue payments and take prompt action
- Contact customers professionally to resolve payment issues
- Assist with setting up expired credit cards or payment methods
- Cordinate with Customer Success and Support teams for smooth resolution
- Maintain accurate records in CRM system< / li > < li > Track collection status< / li >< li > Escalate unresolved issues appropriately
- Support monthly close by reconciling payments in Accounting System.< / li> ul > < h 3 > What Success Looks Like
[bold]High on-time payment rate,bold]reduced aging AR,[/bold]
Positive feedback during interactions,
Minimal escalations,[/strong ]and disputes,[b]< clean
,accurate billing[/i],payment [u]records[/u]. -
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Billing Associate - Farmington - LSPedia
Description
Billing Associate
LSPedia is a fast-growing SaaS company serving the pharmaceutical supply chain. We are seeking a highly organized, customer-friendly Billing Associate to ensure timely and accurate collection of subscription and services payments while preserving strong customer relationships.
This role is responsible for monitoring customer payment activity, identifying failed or overdue payments, and proactively engaging customers to resolve issues such as expired credit cards, billing errors, or payment delays.
Key Responsibilities
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Billing Associate
Only for registered members Farmington Hills, MI
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Billing Associate
Only for registered members Ann Arbor, MI
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Billing Associate (1218)
Full time Only for registered members Ann Arbor
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Service Billing Associate
Only for registered members Grosse Pointe, MI
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Billing/Scheduling Associate II
Full time Only for registered members Ann Arbor
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Billing/Scheduling Associate II
Full time Only for registered members Ann Arbor
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Billing/Scheduling Associate I
Full time Only for registered members Ann Arbor
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Billing Representative
Only for registered members Farmington
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Accounts Receivable Specialist
Only for registered members Farmington
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Accounts Receivable Specialist
Only for registered members Farmington, MI
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Medical Billing and Support
Only for registered members Farmington, MI, United States
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Accounts Payable Associate
Only for registered members Farmington
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csr
Only for registered members Farmington
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Cash Posting Representative
Only for registered members Farmington
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Sr Workers Compensation Claims Adjuster
Only for registered members Farmington
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csr
Only for registered members Farmington, MI
-
Control Engineer
Only for registered members Detroit, Michigan, , United States
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Accounts Payable Associate
Only for registered members Farmington, MI
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National Service and Repair Manager
Only for registered members Farmington
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National Service and Repair Manager
Only for registered members Farmington
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Title Examiner
Only for registered members Farmington Hills, Michigan, , United States