Eligibility Specialist I/II - Napa, United States - County of Napa

Description

Napa

County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.

Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area.

With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.

The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.

As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation.

Learn more


HERE
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This position is located in Self Sufficiency Services Division in Health and Human Services Division.

B

ilingual Spanish
ORTagalog skills required.

Under direct supervision, employees in this class determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for program caseload administration; initiate and process casework; identify needs and make appropriate referrals for health, social and/or employment services; and perform related work as required.

This list may be used to fill current and future Eligibility Specialists I/II vacancies for up to twelve months.

This position will be filled at the I or II, depending on the education, experience, knowledge, skills, abilities and competencies demonstrated throughout the exam process.

Position Requirements


EDUCATION AND

EXPERIENCE:
To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge, skills and abilities


Required minimum qualifications:
Eligibility

Specialist I

($

$ 33.89/hour)

Graduation from an accredited four-year college or university.


OR
Four (4) years of full-time experience performing clerical duties.

Experience must include substantial public contact with clients and basic interviewing for the purpose of gathering information and explaining policies or clarifying information needed.

OR
Two (2)

years of experience with responsibility for one or more of the following:

determining eligibility for loans, financial assistance, unemployment, veterans benefits, or publicly or privately financed health counseling and/or social services programs.

Eligibility

Specialist

II (

$

32.40

- $

38.38/hour)

One (1) year of experience performing duties of the Eligibility Specialist I classification.

License or Certificate:
*Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County.

For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.

The Recruitment Process

Application Deadline 5:00pm PDT

APRIL 26, 2024

Supplemental Questions Scoring
The week of April 29, 2024
Supplemental questions will be scored by subject matter experts.

Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview.

Oral Panel Interview
Tentatively scheduled for the week of May 13, 2024.
Bilingual Skills Examination
Tentatively scheduled for the week of May 27, 2024.

Candidates who pass the oral panel interview will be invited to take an oral bilingual skills examination.
Establish Eligible List
Tentatively scheduled for the week of June 10, 2024.

Candidates who pass the bilingual examination will be placed on the eligibility list and may be considered to fill positions for up to one year.

The Human Resources Department reserves the right to change the recruitment process at any time.

View the full job description including the example of duties of

Eligibility Specialist

I and

Eligibility Specialist II

Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code §

Benefits
Learn more about the benefits package for this position


HERE.

ADA Accommodation
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at

Napa County is an Equal Opportunity Employer.
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