Entry Level Operation - Tyrone, United States - SCHAEFER TRANS INC

Description

Job Description

• Export / Import daily operations
• Airport runs, for documents or other assistance
• Domestic transport operations
• Paperwork / documentation issuing

Job Summary: In this role you will be assisting your team with the shipments as well as providing excellent customer service. Both air and ocean positions in import & export departments are available.

RESPONSIBILITIES:

• Assist your team to build the most effective transportation plan.
• Assist your team with collecting charges and providing quotes to customers for their shipments.
• Work independently or with the team to secure rates from the airlines and shipping lines.
• Assist your team to place bookings with carriers.
• Keep track of carriers' and terminals' schedules.
• Secure drayage carriers and trucking companies for pick up and deliveries, and communicate critical deadlines to them.
• Schedule loading/unloading and monitor completion.
• Meet documentation deadlines.
• Prepare pre-alerts for agent and customers.
• Monitor and track all milestones with shippers, carriers, ports, and customers.
• Support sales efforts with timely responses to rate requests.
• Close files, issue invoices and provide the accounting department with proper and correct billing information.
• Maintain SOP and companies' policies.
• Evaluate risks and provide Insurance when quoting out to customer or agents.
• Keep customers up to date with the progress.
• Manage all processes to ensure client satisfaction.

DESIRABLE SKILLS:

• Some computer experience (company will provide training for the shipping program)
• Customer service skills
• No freight forwarding experience required
• Willingness to learn ocean and air import - export processes
• Willingness to support the team to submit customs entry documents
• Computer skills (Microsoft Office, Excel, Outlook, Etc.)

WHO SHOULD APPLY:

• You have at least a high school (or equivalent) diploma
• You have a positive and enthusiastic attitude
• You are results-driven and strive to achieve excellence
• You are confident and self-aware, with a high level of reflection
• You take responsibility and have a solution focused, proactive approach
• You combine a sharp customer focus with the necessary analytical skills and required conviction
• You are looking for a long term relationship in a company where you can develop your career and grow
• Finally, while not required, you are willing to work in various locations in the USA and travel to project sites.

Benefits: Medical, dental, vision, life. PTO: vacation, sick, all major holidays