Medical Receptionist - Washington, United States - Complete Staffing Solutions

Description

Job Description

Temp to hire
Hours: Monday-Friday, 8:30am-5:30pm (DC office), 8:30am-5pm (MD office) will be required to work rotating Saturdays: 8am-12pm (not every week)

Requirements:

• Medical Assistant certification a plus
• At least 2-4 years of medical administrative/front desk experience
• Experience working in an outpatient medical office
  • Experience working in pediatrics a plus
• Strong working knowledge of medical terminology
• EMR experience
  • Experience with ECW a plus
• Strong technical computer skills (MS Word/Excel/Power Point)
• A minimum of 1 year of customer service experience, preferably in a healthcare setting.

Responsibilities:

• Team oriented approach that could include working at the DC or Maryland site
• Schedule appointments in eCW electronic medical record.
• Register patients and enter demographic information into medical record and verify and correct patient data where necessary
• Responsible for maintaining a safe environment for patients, staff and visitors including monitoring persons who enter the clinic and controlling access to sensitive areas
• Monitor the noise/activity level of the lobby areas and de-escalate conflict
• Consistently demonstrates appropriate and professional communication behavior toward patients, customers, and coworkers. Cooperates with Management and peers to promote an environment of teamwork and collaboration.
• Assists management in enforcing safety regulations and maintaining a clear understanding of the agency emergency codes and response to each code.
• Greet clients as they enter the lobby and assist with service area kiosk check-in
• General clerical duties scanning, photo copying, faxing, mailing, completing registration packets etc.
• Adhere to agency policy and procedures, maintain data integrity and abide by Patient Rights, and Health Insurance Portability and Accountability Act (HIPAA) Privacy Standards.
• Attend relevant meetings to support overall program implementation and growth.
• Attend training and learning opportunities that expand content knowledge and best practices.
• Other duties as assigned