Provisioning Specialist - Melbourne, United States - Cynet Systems

Description

Job Description:

Responsibilities:
Order and coordinate all necessary vendor telecommunication products and services to fulfill FAA order requirements on the FTI network.

Collaborate with Telco engineering and field management personnel to ensure access/transport circuits are delivered in accordance with expected delivery intervals.

Provide and maintain regular circuit status within implementation databases/software tools while communicating with engineering and field management supporting on-time delivery of orders.

Liaison to telecommunication vendor provisioning teams resolving administrative and/or technical issues for active orders.

Write, submit, process, and coordinate all provisioning-related documents (Telecom Service Orders-TSO/PONs, Supplements, LOA/CFAs, DLRs, CANs, and Access Carrier. Reports, etc.) to/from all carriers as required.

Provide support as needed to service delivery teams during acceptance testing and turn-up of FTI program services.

Contribute to the continued development of new and existing procedures supporting ordering, provisioning, and delivery of telecommunications products and services.

Provide data analysis of existing and ordered circuit inventories ensuring data integrity and accuracy.


Qualifications:
Associate or higher degree preferred, or equivalent work experience.


Technical Skills:
Basic domain knowledge and understanding of LEC/CLEC & IXC connectivity and infrastructure.

Expert knowledge of telecommunications carrier ordering systems and processes.

Strong software scripting knowledge to assist with data analysis.

Strong knowledge of all MS Office suites.

Strong data analytical background, identifying patterns, determining root causes.

Strong written and verbal skills, including enhanced capacity for multitasking.

Strong organization skills and process-oriented.


Must Have:
MS Office skills.

Industry experience working with telco providers and carrier ordering systems and processes.

Basic understanding of how the Network Connectivity works with LEC/CLEC & IXC connectivity and infrastructure.

Strong data analytical background, identifying patterns, determining root causes.

2+ years of relevant work experience .

Eager to learn (opportunity for growth).

Good listening and communication skills.

Strong organization skills and process-oriented.

Able to multitask.


Nice To Have:
Previous provisioning experience.

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