Jobs

    Carhop - Colonial Heights, United States - Sonic

    Sonic
    Sonic Colonial Heights, United States

    1 month ago

    sonic background
    Full time
    Description

    POSITION: Carhop

    IMMEDIATE SUPERVISOR: Manager on Duty (MOD)

    STATUS: Nonexempt

    POSITION SUMMARY: This position serves product to guests.

    ESSENTIAL JOB DUTIES:

    Ensure that product meets operational, quality, and appearance standards before being delivered to guests

    Deliver product to guests by carrying and balancing a tray weighing up to 25 pounds

    Provide friendly, quick, and polite service to guests

    Promptly respond to guest requests

    Report customer complaints/issues to MOD

    Assist guest with payment

    Make accurate change quickly and efficiently

    Clear trays and trash from guests' vehicles, patio, drive-thru, and parking lot

    Comply with all company policies, procedures, and operational standards

    Perform regular cleaning and sanitation duties – including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease – pursuant to operational standards

    Regular attendance

    ADDITIONAL DUTIES:

    Report employee complaints/issues to MOD

    Move and stock food product weighing up to 50 pounds

    Skating Carhop:

    o Complete Skating Carhop training requirements

    o Perform duties while on roller skates

    Perform other job-related duties as assigned or required

    TIME/SHIFT EXPECTATIONS: Irregular hours; nights; weekends; and holidays

    QUALIFICATIONS AND JOB REQUIREMENTS:

    Knowledge/Skills

    General restaurant or retail knowledge

    Basic math and reading skills

    Effective verbal and written communication skills

    Ability to follow directions

    Customer service and multi-tasking skills

    WORK ENVIRONMENT: Continuous standing, bending, reaching, moving, stooping, stretching, lifting, and skating (for Skating Carhops) in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions.

    "You are applying for work for a franchisee of Sonic, not Sonic Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."