Member Experience Coordinator - Millbrook

Only for registered members Millbrook, United States

2 weeks ago

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Job summary

The Member Experience Coordinator is responsible for providing friendly and professional service to members while minimizing wait time. They assist with a variety of products and services including account questions, fraud and dispute issues, safe deposit boxes, stop payments, and notary services.

Responsibilities

  • Obtains member information and inputs or updates information into the core system.
  • Educates members about products and services focusing on benefits from using needs-based conversation skills.

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