Desktop Support Engineer and Onboarding Specialist - Dallas, TX
5 days ago

Job summary
We're looking for a Level 2 IT Support Engineer to join our fast-paced Service Desk team. In this role, you'll be the go-to expert for escalated technical issues, a mentor to junior staff, and a trusted partner to executive-level users.
Responsibilities
- Troubleshoot and resolve complex technical issues across Windows, macOS, and Linux systems
- Support Microsoft 365,
Exchange Online,
Azure AD,
VPN,
DNS,
DHCP,and basic networking- ,
- Maintain accurate documentation of incidents,fixed procedures
Job description
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