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    PacLease Mobile Diesel Technician - Sumner, United States - Dobbs Truck Group

    Dobbs Truck Group
    Dobbs Truck Group Sumner, United States

    2 weeks ago

    Default job background
    Description
    Introduction


    At Dobbs Truck Group, a part of our mission is to create relationships and a healthy work environment for our employees.

    We are always looking for qualified, customer-oriented individuals at Dobbs Truck Group.

    Overview


    This position will be responsible for the maintenance and repair on all types of commercial trucks and equipment while working out of the fully equipped mobile service truck.

    This position will be responsible for the diagnosis and repair of all vehicles and equipment serviced by the Company's facilities.

    This position will be expected to perform with the highest degree of professional competence, as it relates to quality of work, product knowledge, and customer service.

    Responsibilities


    • Complete repairs in estimated time per industry standards.
    • Grow and maintain the customer base.
    • Perform DOT inspection, troubleshooting, and repair on all areas of a vehicle including electrical, charging systems, starting systems, engine, HVAC, powertrain, and chassis components.
    • Repairs include diagnosis and removal of injectors, cylinder heads, camshafts, main bearings, rod bearings, and transmission/clutch components.
    • Utilize various diagnostic equipment, software, and technical publications/information to determine root cause of customer complaint and repair solution.
    • Maintain service truck, supplied tooling, and parts inventory to Company's expectation.
    • Provide thorough documentation that supports complaint, cause, and correction.
    • Perform preventative maintenance when requested.
    • Respond promptly to customer requests and foster customer relationships.
    • Report to customer and service administration on any deferred repairs.
    • Flexibility to be available after hours and alternate days.
    Requirements


    • 18 years of age.
    • 4 years of dealer experience as a Diesel/Service Technician.
    • Valid Commercial Driver's License and a qualified MVR abstract.
    • Minimum tool requirements (see below).
    Desired Job Qualifications


    • High school graduate or GED with 5 years of experience in a truck dealership or equivalent experience.
    • Ability to work independently with minimal supervision.
    • Great customer service skills.
    Mental Capability Requirements


    • Comprehension: Ability to understand complex problems, collaborate, and explore alternative solutions.
    • Organization: Ability to organize and prioritize work schedule on short-term basis (more than 1 month).
    • Reasoning &

    Decision Making:
    Ability to make decisions with moderate impact on immediate work unit.

    • Communication: Ability to communicate effectively with individuals utilizing a phone.
    • Mathematics: Ability to compute, analyze, and interpret numerical data for reporting purposes.
    Physical Demands and Work Environment


    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job, the employee is regularly required to use hands to handle or feel, reach with hands and arms, and talk or hear.

    The employee is frequently required to stand, walk, climb or balance, stoop, kneel, crouch or crawl, and taste or smell.

    The employee is occasionally required to sit.

    The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 65 pounds.

    Specific vision abilities required by this job include color vision, peripheral vision, depth perception, and the ability to adjust focus.


    While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and risk of electrical shock.

    The employee is frequently exposed to wet and/or humid conditions, extreme heat, and vibration.

    The employee is occasionally exposed to high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions.

    The noise level is normally loud.
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