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    Office Assistant - Mattoon, United States - Sarah Bush Lincoln

    Sarah Bush Lincoln
    Sarah Bush Lincoln Mattoon, United States

    2 weeks ago

    Default job background
    Description
    Office Assistant - Center for Healthy Living

    Job Description

    Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone.

    Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director.

    Department: Center for Healthy Living

    Starting Wage:
    $16.14, pay based on experience.

    Responsibilities

    Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate., Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff., Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling., Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis.

    Prepares bank deposits on a daily basis., Greets patients and visitors to the clinic., Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters., Provides general assistance to patients and/or visitors as needed.

    Requirements:

    High School (Required)
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