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    Patient Observer - Melbourne, United States - Health First

    Health First
    Health First Melbourne, United States

    3 weeks ago

    Default job background
    Description

    POSITION SUMMARY:
    To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship: by ensuring quality, timeliness and effectiveness of stroke care delivery for HRMC; by providing supervision/observation of a patient when he/she requires a Form 52: Baker Act Declaration, Suicide Precautions are indicated, or any time it is determined that a patient's safety may be jeopardized without supervision/observation


    PRIMARY ACCOUNTABILITIES:

    • Associates support engagement through adherence to the (I-CARE) commitments.
    Immediately reports clear, concise, pertinent information to the charge nurse/nurse assigned to patient that relates to the patient's condition

    Immediately alerts nursing staff of any impending safety issues

    Remains alert during entire shift

    Never leaves the patient unattended unless approved by the patient's nurse (from memorable customer experience)

    Utilizes clear and effective communication skills in professional interactions with all health care associates, patients and families

    Reports to the charge nurse/nurse assigned to patient at the beginning of each shift for expectations regarding specific behavioral and restraining instructions

    Reports a shift summary to the charge nurse/nurse assigned to patient at the completion of each shift

    Immediately reports clear, concise, pertinent information to the charge nurse/nurse assigned to patient that related to the patient's condition

    Immediately alerts nursing staff of any impending safety issues

    Remains alert during entire shift

    Maintains a professional, neutral position in all conversations with the patient and/or family

    Never leaves the patient unattended unless approved by the patient's nurse

    Respects patient's privacy and does not use patient's telephone or personal belongings

    Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHPs scores for department/medical center and/or written compliments by patients/others as well as consistent performance of addressing patient needs hourly (i


    e:
    positioning, proximity, personal needs [restroom], pain/comfort)

    Completes bedside shift report with primary nurse and off going/oncoming Patient Observer

    Assists with patient care, at the request of the professional nursing staff, within own limitations and competencies


    QUALIFICATIONS REQUIRED:

    • High School diploma or equivalent
    Must be able to speak/understand written and verbal instructions in the

    English language

    Must have a valid Driver's License and reliable transportation to travel amongst all four Health First Hospitals


    Job:
    *Patient Observer


    Organization:
    *Holmes Regional Medical Center

    Titl

    e:
    Patient Observer - Sitters


    Location:
    Florida - Brevard County-Melbourne

    Requisition ID: 072284
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