Business Support Analyst - Des Moines, United States - Wellmark

Description

Job Description

In this role, you will support systems/applications for multiple business areas in the Blue Card Claims department; including analysis of low to moderate complexity system or process changes to provide business requirements for necessary modifications.

Establish and execute test cases to identify defects and assess the quality of system solution deliveries.

You'll coordinate and communicate with team members and stakeholders to improve and arrive at a positive member experience supporting Wellmark's strategies.

In addition, you will assist with coaching and mentoring of other team members.

This is a non-IT role that is a part of Wellmark's Operations division.