Supervisor, Contact Center Operations - New York
1 month ago

Job summary
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene.
Responsibilities
- Oversees and offers guidance around current contact center operational processes to establish operational targets, best practices, and training programs that support service, quality, and efficiency standards.
- Serves as primary point of contact for contact center and operations employees and resolves complex issues
- Manages and maintains policies procedures regulations to ensure compliance requirements are achieved
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
Security Operations Center Operator
1 month ago
Allied Universal is hiring a Security Operations Center (SOC) Operator to oversee a Television Network located in Rockefeller Center, Manhattan. · Monitor all security, communications and fire/life safety systems within the designated region via the provided monitoring systems · ...
Security Operations Center Operator
1 month ago
The Security Operations Center Operator will perform various roles in security command and coordination centers site wide. · ...
Copy Center Operator
1 month ago
+High-volume batch printing from network folders and/or emails with attachments. Utilizing Adobe Acrobat and DocBuster software for job scoping, printing, and page counts. · +Data transfers to/from USB drives/CDs/DVDs (media), copying files to/from network drives, and reviewing f ...
Copy Center Operator
1 month ago
+This position involves working as an operator in a copy center. Tasks include high-volume batch printing, utilizing software for job scoping and page counts, scanning documents to email and network folders, OCRing files to produce text-searchable PDFs. · Basic equipment maintena ...
Global Security Operations Center Operator
3 days ago
The Global Security Organization (GSOC) plays an important role in delivering on the client's Duty of Care to its employees, guests, and customers - while constantly embodying our values of Kind, Smart, and Creative.The Global Security team helps create a safe environment so that ...
director of call center operations
1 week ago
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). The Office of Procedures provides critical link between policy development and worker executio ...
Security Operations Center Operator
1 month ago
Allied Universal is hiring a Security Operations Center (SOC) Operator to oversee a Banking Firm located in Midtown , Manhattan. · ...
Data Center Operations Engineer
1 month ago
Learn and understand the data center site in order to manage events that put our critical systems at risk Organize people communication and knowledge to support problem follow-up and data center activity Perform activity impact and risk assessment along with service notification ...
director of call center operations
5 days ago
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). The Office Of The General Counsel/Office Of Policy Procedures And Training Is Recruiting For O ...
Technical Operations Center Analyst
1 month ago
Our client, leader in interactive entertainment and gaming, seeking Technical Operations Center (TOC) Analyst to join their · 24/7 Technical Operations Center team.Maintaining high availability performance and reliability of global game infrastructure. · Working with other techn ...
Security Operations Center Operator
1 month ago
Allied Universal is hiring a Security Operations Center (SOC) Operator to oversee a Banking Firm located in Midtown , Manhattan. The Security Operations Center (SOC) Operator is staffed twenty-four (24) hours per day, seven (7) days per week. · Monitor all security, communication ...
Technical Operations Center Analyst
1 month ago
We are seeking a highly motivated Technical Operations Center (TOC) Analyst to join our 24/7 Technical Operations Center team. This role is vital for maintaining high availability, performance, and reliability of global game infrastructure.Actively monitoring and acting as a key ...
Command Center Operator
23 hours ago
We re looking for experienced Command Center Operators to join our Manhattan Operations Command Center. · Key responsibilities include monitoring live video feeds of accounts phone and email communication communicating with city state and federal authorities as needed assisting g ...
director of call center operations
4 weeks ago
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need wi ...
Security Specialist, Operations Center
4 days ago
Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world and have fun together. The Global Security Organization (GSO) plays an important role in delivering on Snap's Duty of Care to its employees. · Ensure the prote ...
Security Operations Center Operator
1 month ago
· Allied Universal is hiring a Security Operations Center Operator to oversee a Television Network located in Rockefeller Center Manhattan. · ...
Technical Operations Center Engineer
1 month ago
We are seeking a highly motivated Technical Operations (TOC) Engineer to join our 24/7 Technical Operations Center team.This role is a vital part of our live service operations, serving as a primary escalation point for the Junior TOC team and remaining critical for maintaining t ...
Fire Command Center Operator
1 month ago
+The Grand Central Terminal (GCT) Fire Command Center (FCC) is the 24/7 fire, life safety, and emergency response coordination center for the combined GCT campus which includes Metro-North Railroad and Long Island Rail Road facilities, assets, and infrastructure. · ...
Network Operations Center
1 month ago
We are seeking a proactive and innovative NOC Analyst to join our dynamic team.The ideal candidate is not only skilled in monitoring and troubleshooting but is always looking for better ways to solve problems using available tools and automation. · ...
Technical Operations Center Analyst
1 month ago
Our client is seeking a Technical Operations Center Analyst to join their team. This role is critical for maintaining the high availability and performance of our global game infrastructure. · ...
Air Operations Center Engineer
5 days ago
++This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Principal Air Operations Center Engineer - REMOTE.+ · +The engineer will provide specialized support to enhance the effectiveness of the C3C / Kessel Run Division within the USAF ...